CRM 4.0 Outlook Client :no organization was specified in the configuration file

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  Andrew,

  Did you apply update rollup 9 to both CRM Server and CRM Client? Try using http://<ipaddress>:5555 instead of the Computer Name.

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  Best Regards,
  Gagandeep Singh
  http://mscrmnovice.blogspot.com

  Thursday, April 15, 2010 11:12 AM
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  Hi Andrew,

  Using http://crm:5555 can you connect to MS CRM via the browser? If so then re run the client setup or try to use the diagnostic tool on the client.

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  Henrik Jensen Instructor / Consultant MCP, MCAD, MCSD, MCTS, MCPD, MCITP, MBSS, MBSP, MCTwww.crmblog.dk (Danish only)

  • Proposed as answer by Carla J Sunday, April 18, 2010 11:08 PM

  Thursday, April 15, 2010 11:24 AM
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  Hi,

  Thanks for the reply, I updated both Rollup 9 to CRM server and the Client, and I even tried using IP address. but none of them work.

  Environment updates.

       1. CRM server and Client seats on different network segment in the same subnet mask

       2. There is a backbone firewall in the network that controls ports restrictions.

  I am able to access the CRM site via Internet Explorer on the client computer, but couldn't get it configure in CRM Outlook Client.

  • Marked as answer by Andrew.Lee Friday, April 16, 2010 12:51 PM
  • Unmarked as answer by Andrew.Lee Friday, April 16, 2010 12:51 PM

  Thursday, April 15, 2010 12:51 PM
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  Hi,

  the problem has been resolved by doing the following Steps on the client machine.

  1. Run CMD
  2. type "ipconfig /flushdns" then Enter
  3. type "ipconfig /release" then Enter
  4. type "ipconfig /renew" then Enter

  After that, run CRM outlook Client Configuration again, this time the error does not appear anymore.

  Thanks for the help. Much appreciated. :)

   

  • Marked as answer by Andrew.Lee Friday, April 16, 2010 12:51 PM

  Friday, April 16, 2010 12:51 PM