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It says that my Windows XP isn't genuine??? RRS feed

  • Question

  • I ran the diagnostic test but I'm not very sure what else to do. Please help?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Geographically blocked PID
    Validation Code: 13
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-3R89F-D2KXW-VPK3J
    Windows Product Key Hash: Ro/Y7HENE9CfW7lW+QtlNbYQEE8=
    Windows Product ID: 55274-640-8365391-23600
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {B5B0A1A3-5291-4B89-9EC3-F06AD4D015B4}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 13
    File Exists: Yes
    Version: 1.8.31.9
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Standard Edition 2003 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{B5B0A1A3-5291-4B89-9EC3-F06AD4D015B4}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VPK3J</PKey><PID>55274-640-8365391-23600</PID><PIDType>1</PIDType><SID>S-1-5-21-1757981266-1606980848-725345543</SID><SYSTEM><Manufacturer>Compaq</Manufacturer><Model>Evo D510 SFF</Model></SYSTEM><BIOS><Manufacturer>Compaq</Manufacturer><Version>686O2 v2.14</Version><SMBIOSVersion major="2" minor="3"/><Date>20020815000000.000000+000</Date></BIOS><HWID>E9CD304F01842042</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.8.31.9"/><File Name="WgaLogon.dll" Version="1.8.31.9"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>B68297CA130C866</Val><Hash>GDFmnC8qFooIOTT5ErP7hL56jNQ=</Hash><Pid>70141-051-6593705-56640</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 674A:Compaq Computer Corporation|10EA9:Compaq Computer Corporation|1FFEA:Compaq Computer Corporation|1FFEA:Hewlett-Packard Company
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    Thursday, July 22, 2010 2:08 PM

Answers

  • Hello sincerelykristen,

    Right now your Compaq computer has a nongenuine installation of Windows XP Pro on it.  This installation was done with a widely pirated and now regionally blocked Product Key.

    The good news is your Office installation is showing as a Genuine retail licensed installation :-)

    Does your Compaq have a Certificate of Authenticity (CoA) affixed to the computer?  If so, let us know what version and edition of Windows is listed on it, please verify that it has HP or HPQ on it, but don't post the product key printed on it.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Thursday, July 22, 2010 2:43 PM

All replies

  • Hello sincerelykristen,

    Right now your Compaq computer has a nongenuine installation of Windows XP Pro on it.  This installation was done with a widely pirated and now regionally blocked Product Key.

    The good news is your Office installation is showing as a Genuine retail licensed installation :-)

    Does your Compaq have a Certificate of Authenticity (CoA) affixed to the computer?  If so, let us know what version and edition of Windows is listed on it, please verify that it has HP or HPQ on it, but don't post the product key printed on it.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Thursday, July 22, 2010 2:43 PM
  • I don't have Windows Office though...

    Thursday, July 22, 2010 4:11 PM
  • I don't have Windows Office though...


    Regardless, there IS one installed on your computer.

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Standard Edition 2003 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1

    However, the issue you created this thread for is regarding Windows XP.  Would you please provide the anwser to Dan's question so we may help you resolve this Windows xp issue?

    Quote of Dan's Question: "Does your Compaq have a Certificate of Authenticity (CoA) affixed to the computer?  If so, let us know what version and edition of Windows is listed on it, please verify that it has HP or HPQ on it, but don't post the product key printed on it."

    Thank you,

     


    Darin MS
    Thursday, July 22, 2010 6:35 PM
  • Where would I find the Certificate of Authenticity? There are two stickers on top of the Compaq, one with the product key and another from Hewlett Packard with two codes.
    Thursday, July 22, 2010 7:58 PM
  • Hello sincerelykirsten,

    This should help sort it out:  http://www.microsoft.com/howtotell/content.aspx?displaylang=en&pg=coa


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Thursday, July 22, 2010 11:09 PM