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Windows 7 Build 7600 This is not a genuine copy of Windows RRS feed

  • Question

  • Bought my my Lenovo Y560 about a month and a half ago, from Fry's.  Got this error about 2 days ago.  I did recently update the BIOS if that is relevant.  Please help me fix this problem. :(

     

    Thanks

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD

    Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=

    Windows Product ID: 00359-OEM-8992687-00249

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7600.2.00010300.0.0.003

    ID: {3D403EA7-7783-4918-B44E-814C7EC76AA0}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000009

    Build lab: 7600.win7_gdr.100226-1909

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Enterprise 2007 - 100 Genuine

    2007 Microsoft Office system - 100 Genuine

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\Kyle\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{3D403EA7-7783-4918-B44E-814C7EC76AA0}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FJQKD</PKey><PID>00359-OEM-8992687-00249</PID><PIDType>2</PIDType><SID>S-1-5-21-1200006314-1691546928-1599010286</SID><SYSTEM><Manufacturer>LENOVO                          </Manufacturer><Model>IdeaPad Y560    </Model></SYSTEM><BIOS><Manufacturer>LENOVO    </Manufacturer><Version>30CN58WW  </Version><SMBIOSVersion major="2" minor="6"/><Date>20100614000000.000000+000</Date></BIOS><HWID>64BA3607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>876EDCC65CA9586</Val><Hash>fHlqZzjRLshSSPuvcvC1b7HRUGo=</Hash><Pid>89388-707-1326853-65953</Pid><PidType>14</PidType></Product><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

     

    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00359-00178-926-800249-02-1033-7600.0000-1212010

    Installation ID: 004854085241945286109805456604575255728994619955695862

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: FJQKD

    License Status: Notification

    Notification Reason: 0xC004F058.

    Remaining Windows rearm count: 2

    Trusted time: 7/17/2010 1:34:40 PM

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C533

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 7:16:2010 15:06

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: NAAAAAIAAQABAAEAAQACAAAAAwABAAEA6GGWQfQ8FT/YGsgrxMV39mI9uCrgTN601jZ2Vg==

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no Windows marker

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC LENOVO CB-01   

      FACP LENOVO CB-01   

      HPET LENOVO CB-01   

      BOOT LENOVO CB-01   

      MCFG LENOVO CB-01   

      SLIC LENOVO CB-01   

      SSDT PmRef CpuPm

     

     

    Saturday, July 17, 2010 8:37 PM

Answers

  • "Kyle_d" wrote in message news:0dc745b0-8e2e-44b2-8a0a-7a67f2a7dedb...

    Bought my my Lenovo Y560 about a month and a half ago, from Fry's.  Got this error about 2 days ago.  I did recently update the BIOS if that is relevant.  Please help me fix this problem. :(

     

    Thanks

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD

    Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=

    Windows Product ID: 00359-OEM-8992687-00249

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7600.2.00010300.0.0.003

     

    ><SYSTEM><Manufacturer>LENOVO                          </Manufacturer><Model>IdeaPad Y560    </Model></SYSTEM><BIOS><Manufacturer>LENOVO    </Manufacturer><Version>30CN58WW  </Version><SMBIOSVersion major="2" minor="6"/><Date>20100614000000.000000+000</Date></BIOS><HWID>64BA3607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone

    Partial Product Key: FJQKD

    License Status: Notification

    Notification Reason: 0xC004F058.

    Remaining Windows rearm count: 2

    Trusted time: 7/17/2010 1:34:40 PM

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C533

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no Windows marker

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC LENOVO CB-01   

      FACP LENOVO CB-01   

      HPET LENOVO CB-01   

      BOOT LENOVO CB-01   

      MCFG LENOVO CB-01   

      SLIC LENOVO CB-01   

      SSDT PmRef CpuPm

     

    As you guessed, it's probably your BIOS update that caused the problem - you have a number of choices....

    1) revert back to the old BIOS, if you can
    2) Ask Lenovo if they have a new BIOS with the proper SLIC table included
    3) Use the COA Sticker that should be on the bottom of the notebook (or possibly inside the battery compartment) to activate the current install - which will have to be done by phone.
     
    To change the Product Key:-
    either
    1)Open System Properties, and scroll down to the bottom - there should be a Change Product Key option there
    or
    2) Click on Start, then type in the Search box   SLUI  3  and hit the Enter Key - then follow the instructions.
     
    HTH

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Kyle_d Sunday, July 18, 2010 4:45 AM
    Saturday, July 17, 2010 10:42 PM
    Moderator
  • Hello Kyle_d,

    When you follow Noel's instructions to run slui 3, after changing the product key the Activation Wizard will start, that's where you get the choice of activating online or by telephone.  Choose the phone option and then you'll go thru the process of picking a location and phone number.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    • Marked as answer by Kyle_d Sunday, July 18, 2010 4:45 AM
    • Edited by Dan at IT Associates Sunday, July 18, 2010 11:46 AM corrected credit to reflect Noel :-)
    Sunday, July 18, 2010 12:49 AM

All replies

  • "Kyle_d" wrote in message news:0dc745b0-8e2e-44b2-8a0a-7a67f2a7dedb...

    Bought my my Lenovo Y560 about a month and a half ago, from Fry's.  Got this error about 2 days ago.  I did recently update the BIOS if that is relevant.  Please help me fix this problem. :(

     

    Thanks

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD

    Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=

    Windows Product ID: 00359-OEM-8992687-00249

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7600.2.00010300.0.0.003

     

    ><SYSTEM><Manufacturer>LENOVO                          </Manufacturer><Model>IdeaPad Y560    </Model></SYSTEM><BIOS><Manufacturer>LENOVO    </Manufacturer><Version>30CN58WW  </Version><SMBIOSVersion major="2" minor="6"/><Date>20100614000000.000000+000</Date></BIOS><HWID>64BA3607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone

    Partial Product Key: FJQKD

    License Status: Notification

    Notification Reason: 0xC004F058.

    Remaining Windows rearm count: 2

    Trusted time: 7/17/2010 1:34:40 PM

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C533

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no Windows marker

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC LENOVO CB-01   

      FACP LENOVO CB-01   

      HPET LENOVO CB-01   

      BOOT LENOVO CB-01   

      MCFG LENOVO CB-01   

      SLIC LENOVO CB-01   

      SSDT PmRef CpuPm

     

    As you guessed, it's probably your BIOS update that caused the problem - you have a number of choices....

    1) revert back to the old BIOS, if you can
    2) Ask Lenovo if they have a new BIOS with the proper SLIC table included
    3) Use the COA Sticker that should be on the bottom of the notebook (or possibly inside the battery compartment) to activate the current install - which will have to be done by phone.
     
    To change the Product Key:-
    either
    1)Open System Properties, and scroll down to the bottom - there should be a Change Product Key option there
    or
    2) Click on Start, then type in the Search box   SLUI  3  and hit the Enter Key - then follow the instructions.
     
    HTH

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Kyle_d Sunday, July 18, 2010 4:45 AM
    Saturday, July 17, 2010 10:42 PM
    Moderator
  • Thanks or the quick reply. 

    I am most interested in doing option number 3 up there.  I took a look on the bottom of the computer and I am not sure which number is COA but I see the Windows 7 sticker and there is the product key. Also, any direction as to where I call?  I have to take off right now but I assume there is somekind of windows 7 support line or something I can call on microsofts website.

    I did see where to change the product key, is Microsoft going to give me a different one when I call or is that just if I want to go buy another copy of windows (which I am not looking to do...)?

     

    So yeah, reverting to the old BIOS is out of the question really because it was a drastically needed fix for a horrible display problem.

     

    Thanks again

    Saturday, July 17, 2010 11:14 PM
  • Hello Kyle_d,

    When you follow Noel's instructions to run slui 3, after changing the product key the Activation Wizard will start, that's where you get the choice of activating online or by telephone.  Choose the phone option and then you'll go thru the process of picking a location and phone number.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    • Marked as answer by Kyle_d Sunday, July 18, 2010 4:45 AM
    • Edited by Dan at IT Associates Sunday, July 18, 2010 11:46 AM corrected credit to reflect Noel :-)
    Sunday, July 18, 2010 12:49 AM
  • Thank you both for the help.  The automatic phone activation worked!
    Sunday, July 18, 2010 4:46 AM
  • "Kyle_d" wrote in message news:12f1f55f-fc75-4b01-a73c-4f079026a41d...
    Thank you both for the help.  The automatic phone activation worked!

    Glad to hear it - good luck!
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, July 18, 2010 7:06 AM
    Moderator