Answered by:
Windows 8 (OEM) no longer activates after RMA (motherboard replacement)

Question
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Dear Microsoft,
My Razer blade was RMA'ed recently (motherboard replacement). OS was reinstalled using the recovery partition and now Windows activation no longer works because the hardware hash no longer matches the previous activation (prior to the RMA).
Can someone please assist in re-activating my OS? Maybe unblock my product key so I can reactivate?
Below is the result of the WGADiag tool. If you need some confirmation from Razer about the RMA, I will be glad to provide pictures. If this is the wrong forum/place for this, my apologies. I would appreciate it if you could please point me in the right direction.
Thank you in advance.
--------------------------------------------------------------------
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Validation unsupported OS
Validation Code: 6
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-VTHM8-6VDRJ-MTB8Q
Windows Product Key Hash: NYYRwnWKrOmWZ3R6YCv5KSZy0jw=
Windows Product ID: 00258-61080-00001-AAOEM
Windows Product ID Type: 0
Windows License Type: Unknown
Windows OS version: 6.3.9600.2.00010300.0.0.101
ID: {8722B76B-73D9-4A22-9A55-3C047DBA0B65}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 8.1
Architecture: 0x00000009
Build lab: 9600.winblue_r9.150322-1500
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 111 Unsupported OS
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics:Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
File Mismatch: C:\Windows\system32\licdll.dll[Hr = 0x80070002]
File Mismatch: C:\Windows\system32\oembios.bin[Hr = 0x80070002]
File Mismatch: C:\Windows\system32\oembios.dat[Hr = 0x80070002]
File Mismatch: C:\Windows\system32\oembios.sig[Hr = 0x80070002]Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{8722B76B-73D9-4A22-9A55-3C047DBA0B65}</UGUID><Version>1.9.0027.0</Version><OS>6.3.9600.2.00010300.0.0.101</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-MTB8Q</PKey><PID>00258-61080-00001-AAOEM</PID><PIDType>0</PIDType><SID>S-1-5-21-770609061-3424292720-1127121963</SID><SYSTEM><Manufacturer>Razer</Manufacturer><Model>Blade</Model></SYSTEM><BIOS><Manufacturer>RAZER</Manufacturer><Version>2.30</Version><SMBIOSVersion major="2" minor="7"/><Date>20140728000000.000000+000</Date></BIOS><HWID>EDF80D00018400F4</HWID><UserLCID>3409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Arab Standard Time(GMT+03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>111</Result><Products/><Applications><App Id="00" Version="10" Result="260"/><App Id="01" Version="10" Result="6312832"/><App Id="02" Version="10" Result="2"/><App Id="03" Version="10" Result="10"/><App Id="04" Version="10" Result="31"/><App Id="06" Version="10" Result="80"/><App Id="07" Version="10" Result="31"/><App Id="08" Version="10" Result="3"/><App Id="09" Version="10" Result="62"/><App Id="0C" Version="10" Result="20372224"/><App Id="0D" Version="10" Result="62"/><App Id="0F" Version="10" Result="34078782"/><App Id="10" Version="10" Result="3595008"/><App Id="11" Version="10" Result="6698676"/><App Id="13" Version="10" Result="1631303460"/><App Id="14" Version="10" Result="1674165486"/><App Id="15" Version="10" Result="1674165466"/><App Id="16" Version="10" Result="-1073741772"/><App Id="17" Version="10" Result="3599960"/><App Id="18" Version="10" Result="2004645024"/><App Id="19" Version="10" Result="344508062"/><App Id="1A" Version="10" Result="3595652"/><App Id="1B" Version="10" Result="62"/><App Id="1C" Version="10" Result="3595536"/><App Id="1D" Version="10" Result="2004330655"/><App Id="1E" Version="10" Result="6312840"/><App Id="1F" Version="10" Result="3595008"/><App Id="20" Version="10" Result="62"/><App Id="21" Version="10" Result="3596432"/><App Id="22" Version="10" Result="6271664"/><App Id="23" Version="10" Result="2004330782"/><App Id="24" Version="10" Result="568"/><App Id="25" Version="10" Result="3595008"/><App Id="26" Version="10" Result="2004330788"/><App Id="27" Version="10" Result="121580"/><App Id="29" Version="10" Result="34078782"/><App Id="2A" Version="10" Result="3595008"/><App Id="2B" Version="10" Result="3539006"/><App Id="2C" Version="10" Result="8"/><App Id="2E" Version="10" Result="6312840"/><App Id="2F" Version="10" Result="5898330"/><App Id="31" Version="10" Result="3595668"/><App Id="32" Version="10" Result="3595688"/><App Id="33" Version="10" Result="2"/><App Id="35" Version="10" Result="3801155"/><App Id="36" Version="10" Result="5701724"/><App Id="37" Version="10" Result="7209065"/><App Id="38" Version="10" Result="7274596"/><App Id="39" Version="10" Result="7536759"/><App Id="3A" Version="10" Result="7536732"/><App Id="3B" Version="10" Result="7536761"/><App Id="3C" Version="10" Result="6619252"/><App Id="3D" Version="10" Result="3342445"/><App Id="3E" Version="10" Result="6029362"/><App Id="3F" Version="10" Result="4653143"/><App Id="40" Version="10" Result="5505089"/><App Id="41" Version="10" Result="7536741"/><App Id="42" Version="10" Result="3014772"/><App Id="43" Version="10" Result="6357091"/><App Id="44" Version="10" Result="98"/><App Id="B8" Version="10" Result="1674165450"/><App Id="B9" Version="10" Result="3595584"/><App Id="BA" Version="10" Result="2004474403"/><App Id="BB" Version="10" Result="3596432"/><App Id="BC" Version="10" Result="-1073741809"/><App Id="BF" Version="10" Result="11"/><App Id="C0" Version="10" Result="6214056"/><App Id="C1" Version="10" Result="1674165034"/><App Id="C2" Version="10" Result="3596432"/><App Id="C3" Version="10" Result="-1073741809"/><App Id="C5" Version="10" Result="720943"/><App Id="C6" Version="10" Result="3595568"/><App Id="C8" Version="10" Result="3599960"/><App Id="C9" Version="10" Result="2004645024"/><App Id="CA" Version="10" Result="344471606"/><App Id="CB" Version="10" Result="-2"/><App Id="CC" Version="10" Result="3596360"/><App Id="CD" Version="10" Result="1969615084"/><App Id="CE" Version="10" Result="2"/><App Id="CF" Version="10" Result="3595660"/><App Id="D0" Version="10" Result="2004320740"/><App Id="D1" Version="10" Result="3595748"/><App Id="D2" Version="10" Result="3672916"/><App Id="D3" Version="10" Result="3672892"/><App Id="D4" Version="10" Result="3595876"/><App Id="D5" Version="10" Result="3672848"/><App Id="D6" Version="10" Result="3672892"/><App Id="D8" Version="10" Result="3595776"/><App Id="D9" Version="10" Result="3595700"/><App Id="DA" Version="10" Result="2004320693"/><App Id="DB" Version="10" Result="3595764"/><App Id="DC" Version="10" Result="3604732"/><App Id="DD" Version="10" Result="9"/><App Id="DE" Version="10" Result="3604480"/><App Id="E1" Version="10" Result="2004322348"/><App Id="E2" Version="10" Result="3595936"/><App Id="E3" Version="10" Result="3610444"/><App Id="E4" Version="10" Result="3612324"/><App Id="E5" Version="10" Result="3610584"/><App Id="E6" Version="10" Result="1"/><App Id="E7" Version="10" Result="16"/><App Id="E8" Version="10" Result="2004320544"/><App Id="E9" Version="10" Result="1952"/><App Id="EB" Version="10" Result="3595876"/><App Id="EC" Version="10" Result="3596020"/><App Id="ED" Version="10" Result="16899632"/><App Id="EE" Version="10" Result="-194488364"/><App Id="EF" Version="10" Result="380"/><App Id="F0" Version="10" Result="2"/><App Id="F1" Version="10" Result="236"/><App Id="F2" Version="10" Result="2"/><App Id="F4" Version="10" Result="1674164342"/><App Id="F5" Version="10" Result="3595892"/><App Id="F6" Version="10" Result="2004321778"/><App Id="F7" Version="10" Result="3596020"/><App Id="F8" Version="10" Result="3595936"/><App Id="F9" Version="10" Result="3595880"/><App Id="FA" Version="10" Result="3595876"/><App Id="FB" Version="10" Result="3595836"/><App Id="FC" Version="10" Result="3595824"/><App Id="FD" Version="10" Result="3596236"/><App Id="FE" Version="10" Result="3596120"/><App Id="FF" Version="10" Result="2004321951"/><App Id="00" Version="11" Result="3596020"/><App Id="01" Version="11" Result="1952"/><App Id="04" Version="11" Result="3610444"/><App Id="06" Version="11" Result="24"/><App Id="07" Version="11" Result="3"/><App Id="09" Version="11" Result="2"/><App Id="0A" Version="11" Result="3"/><App Id="0B" Version="11" Result="2"/><App Id="0C" Version="11" Result="2133835776"/><App Id="0D" Version="11" Result="2133803008"/><App Id="0E" Version="11" Result="-194488364"/><App Id="0F" Version="11" Result="1"/><App Id="10" Version="11" Result="1674164314"/><App Id="12" Version="11" Result="3596084"/><App Id="13" Version="11" Result="2004323728"/><App Id="14" Version="11" Result="3"/><App Id="16" Version="11" Result="2"/><App Id="17" Version="11" Result="3596020"/><App Id="18" Version="11" Result="3595936"/><App Id="19" Version="11" Result="3596628"/><App Id="1B" Version="11" Result="2004323829"/><App Id="1D" Version="11" Result="64"/><App Id="2D" Version="11" Result="9"/><App Id="2F" Version="11" Result="3596168"/><App Id="30" Version="11" Result="3597348"/><App Id="31" Version="11" Result="-1073741515"/><App Id="32" Version="11" Result="3596612"/><App Id="33" Version="11" Result="6285528"/><App Id="38" Version="11" Result="3596612"/><App Id="3B" Version="11" Result="108"/><App Id="3C" Version="11" Result="-1073741515"/><App Id="3D" Version="11" Result="2005073408"/><App Id="3E" Version="11" Result="6039636"/><App Id="42" Version="11" Result="3596140"/><App Id="43" Version="11" Result="2004322674"/><App Id="44" Version="11" Result="2005071648"/><App Id="45" Version="11" Result="2004322449"/><App Id="46" Version="11" Result="1674164486"/><App Id="4A" Version="11" Result="6039744"/><App Id="4B" Version="11" Result="3596100"/><App Id="4D" Version="11" Result="3596928"/><App Id="4E" Version="11" Result="2004645024"/><App Id="4F" Version="11" Result="344518382"/><ApSpsys.log Content: 0x80070002
Licensing Data-->
N/A, hr = 0x80070424Windows Activation Technologies-->
N/AHWID Data-->
HWID Hash Current: MgAAAAAAAQABAAIAAQACAAAAAwABAAEAln3stZDnAM6OaVC3EAJOhHo5PuRQf2rwyPY=OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
FACP ALASKA A M I
APIC ALASKA A M I
DMAR INTEL HSW
HPET ALASKA A M I
FPDT ALASKA A M I
MCFG ALASKA A M I
ASF! INTEL HCG
SSDT INTEL sensrhub
SSDT INTEL sensrhub
SSDT INTEL sensrhub
SSDT INTEL sensrhub
SSDT INTEL sensrhub
SSDT INTEL sensrhub
BGRT ALASKA A M I
SSDT INTEL sensrhubSaturday, August 1, 2015 8:12 AM
Answers
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Please repost your Windows 8.1 question to the appropriate Windows Community forum here...
http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_install-winactivate
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. - Proposed as answer by Noel D PatonModerator Saturday, August 8, 2015 7:51 AM
- Marked as answer by Noel D PatonModerator Sunday, August 23, 2015 10:35 AM
Sunday, August 2, 2015 8:50 AMModerator