automatic updates download malfunction

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  can't get my automatic download for virus definitions to function at all. Hav tried all the usual methods of research and get nothing but computer/speak back. Need a human to walk me through. Auto fix reports they cannot "fix" probs in that section of hard drive, whatever the hell that means. I need someone with a pulse.

  Roger - Tucson

  Friday, December 23, 2011 4:45 AM