You can't do this type of query through advanced find (parent not having a specific child).
With accounts and contact you can do ti with a marketing list.
- Create a static marketing list of contacts
- Use advanced find to add members - add all contacts
- Use advanced find to remove members: Query -> just choose Cases (Customer) under the related section and nothing else - this will bring up the list of contacts WITH cases
- Remove all these results from the list
The resulting list should be contacts with no cases
Jason Lattimer
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