Hello there,
Thank you for your post!
As MSDN and TechNet Forums are for IT professionals to post technical questions such as development, testing, deployment, etc. I would suggest posting your question in one of the forums at Microsoft Answers, which helps people troubleshoot problems about
Windows, IE, Office and other Microsoft products.
Located here:
http://answers.microsoft.com/en-us/windows/forum
Larry Yin(Chinasoft)
Customer Support
EPX Service Engineering Support Team