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Win7 Not genuine notice 0xC004F07C RRS feed

  • Question

  • My Thinkpad R400 Win7 had been running fine until I cloned onto a SSD and after fixing the boot records now reports invalid version.  Calling for reactivation, I was told to call Lenova.  This Laptop has a Vista sticker, but no Win 7 sticker.  I bought it used with whatever was installed.  If there is now a mismatch can I buy a key to get activated?  I hate to think of re-installing everything.  My WGA Report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-MV8MH-98QJM-24367
    Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
    Windows Product ID: 00371-OEM-8992671-00437
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {FFA2D33B-00C3-4060-81D0-4DB930E8BD5B}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_ldr.171231-1547
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{FFA2D33B-00C3-4060-81D0-4DB930E8BD5B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-24367</PKey><PID>00371-OEM-8992671-00437</PID><PIDType>2</PIDType><SID>S-1-5-21-1398204689-1346745789-447327151</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>7440B41</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>7UET46WW (1.16 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20080924000000.000000+000</Date></BIOS><HWID>084F3507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-7U   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>7480B9502DF0D86</Val><Hash>oYWOW5ayFE3pZ+jvTpuXYsY64JE=</Hash><Pid>89388-707-8722531-65985</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00178-926-700437-02-1033-7601.0000-0252018
    Installation ID: 011142357914379950829044640380824586156270428425503045
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 24367
    License Status: Notification
    Notification Reason: 0xC004F07C.
    Remaining Windows rearm count: 3
    Trusted time: 1/25/2018 8:50:47 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEAAgABAAIAAAABAAAAAwABAAEAJJSwALOQ5Cx6f3aDZD/A9nC2egv0dd75KoU=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            LENOVO        TP-7U   
      FACP            LENOVO        TP-7U   
      HPET            LENOVO        TP-7U   
      BOOT            LENOVO        TP-7U   
      MCFG            LENOVO        TP-7U   
      SSDT            LENOVO        TP-7U   
      ECDT            LENOVO        TP-7U   
      SLIC            LENOVO        TP-7U   
      ASF!            LENOVO        TP-7U   
      SSDT            LENOVO        TP-7U   
      TCPA                    
      SSDT            LENOVO        TP-7U   
      SSDT            LENOVO        TP-7U   
      SSDT            LENOVO        TP-7U   

    Saturday, January 27, 2018 4:24 AM

Answers

  • Your machine was manufactured a year before Windows 7 was released, and cannot support the installed Product Key. The OS it shipped with was almost certainly Vista.

    You need to reformat and reinstall using genuine media and Key


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Monday, January 29, 2018 9:39 AM
    Moderator

All replies

  • Your machine was manufactured a year before Windows 7 was released, and cannot support the installed Product Key. The OS it shipped with was almost certainly Vista.

    You need to reformat and reinstall using genuine media and Key


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Monday, January 29, 2018 9:39 AM
    Moderator
  • I noted that it has a Vista sticker.  I assumed it was upgraded with a Win7 upgrade before I bought it.  I haven't found the associated sticker suggesting the upgrade could be improper.  Can I then use a purchased OEM key to get a legal license without the effort to reinstall?  Were there not upgrade licenses?  This licenses issue is confusing.  I can't seem to find an upgrading package which I assume would be valid.

    Thanks for the effort in interpreting the WGA report. 
    Is there a MSDN article detailing what those data mean?

    Monday, January 29, 2018 6:28 PM
  • Many 'upgrades' to Windows 7 were performed using counterfeiting methods - particularly for resale.

    The only Windows 7 packs currently legally available are OEM System Builder Packs (if they are still in stock!) which will NOT transfer to a different machine and are therefore not recommended for older machines such as this, since the license dies with the machine. Newegg or Bestbuy may still have stock?

    Unfortunately, there are no MSDN pages regarding the MGADiag report - it's almost completely undocumented outside of the internal workings of MS, apart from what is available here, and in other forums (most of which data I have put up!).


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, January 30, 2018 4:46 PM
    Moderator
  • Noel,

    Thanks for your reply.  I can see by your efforts, users like me at least get some help resolving the 'not genuine' issue.  The lack of documentation for the MGA report is interesting.  Some of it is obvious, some quite obscure perhaps intentionally.  Visiting Newegg I can find system builder packs for a reasonable price for a new system.  On eBay there are sellers with better pricing and high feedback scores.  My Thinkpad is a bit old and checking on a new used machine, I see I can buy a used Thinkpad of later vintage with Win7 for less money than the Newegg System Builder Win7 software alone!  This disparity only adds to the electronic waste issue, a topic for another day <sigh>.

    I suspect I'll make a go with the OEM keys floating around until I just go ahead with another used Thinkpad.  My new desktop system in work will have a Win7 System Builder installed.

    Tuesday, January 30, 2018 8:01 PM
  • Any "OEM keys floating around" are sure to be counterfeit and will only add to your dilemma by throwing away good money after bad merchandise! 

    Carey Frisch

    Tuesday, January 30, 2018 10:25 PM
    Moderator