computer freezes during OneCare tune up while defragmentation of C drive RRS feed

  • Question


    I have a problem with my computer freezing up when OneCare does a tune up and is in the process of defragmentation on the C drive. The tune up stops, the mouse cursor stops working, and all the buttons are inoperative. ctrl alt del does nothing. I can't get anything to work at that time. If I turn the computer off and restart it works. Any suggestions? Thanks.
    Thursday, October 16, 2008 4:01 PM