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remove a pc RRS feed

  • Question

  • when i click remove pc it says error why is that?

    Wednesday, November 18, 2009 4:37 AM

Answers

  • Reboot the machine and try again.
    If that doesn't work, try making a different PC be the hub and try the remove from that PC.
    If that fails, too, try again in a day or so, contact support, or don't bother removing the PC. If the PC is removed, it becomes unsubscribed when connected, but it isn't critical unless you need to install and activate OneCare on another PC and encounter an error about too many PCs on the subscription.
     

    How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90

    -steve


    ~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~
    Wednesday, November 18, 2009 1:47 PM
    Moderator

All replies

  • How do I remove a computer, when I clicked "yes" to remove a computer, the action failed.
    Wednesday, November 18, 2009 6:07 AM
  • Reboot the machine and try again.
    If that doesn't work, try making a different PC be the hub and try the remove from that PC.
    If that fails, too, try again in a day or so, contact support, or don't bother removing the PC. If the PC is removed, it becomes unsubscribed when connected, but it isn't critical unless you need to install and activate OneCare on another PC and encounter an error about too many PCs on the subscription.
     

    How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90

    -steve


    ~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~
    Wednesday, November 18, 2009 1:47 PM
    Moderator