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Cant down load any updates RRS feed

  • Question

  • Have followed many methods in datbase to sort problem, please find below the result of one of them, does it make sense and what should i do next?

     

    Diagnostic Report (1.7.0066.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-2F3XP-8RH2Q-6RFR6
    Windows Product Key Hash: b43leGjlqAIWBcwknqVBnB0PeTI=
    Windows Product ID: 76477-OEM-2174374-87758
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {2EF38EE5-8DB5-4275-8F9C-4A145B7A6E31}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-282-80041013_025D1FF3-170-80041013_025D1FF3-171-1_025D1FF3-179-2
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2989-80070002_025D1FF3-282-80041013_025D1FF3-170-80041013_025D1FF3-171-1_025D1FF3-179-2

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2EF38EE5-8DB5-4275-8F9C-4A145B7A6E31}</UGUID><Version>1.7.0066.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-6RFR6</PKey><PID>76477-OEM-2174374-87758</PID><PIDType>3</PIDType><SID>S-1-5-21-117609710-1454471165-725345543</SID><SYSTEM><Manufacturer>NVIDIA</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20060327000000.000000+000</Date></BIOS><HWID>00FD387701844078</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{91CA0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Small Business Edition 2003</Name><Ver>11</Ver><Val>6BC158E9FB7877E</Val><Hash>6k7zwVgEkSpiHOuuQwKuDB+Q7jc=</Hash><Pid>70160-OEM-5695944-14702</Pid><PidType>5</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Sunday, January 6, 2008 8:35 PM

Answers

  • James,

     

    After analyzing your results I do not find any problems. Can you share with me what you are experiencing such as error codes and/or messaging that may be the results of a problem?

     

     

    Thank you,

     

    Stephen Holm, MS

    Wednesday, January 9, 2008 11:16 PM