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Office XP and 2003 Validation failed... RRS feed

  • Question

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    This is the log. I tried with IE and Firefox. All products are original (!) and activated long time ago...

    Diagnostic Report (1.5.0723.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Windows Product Key: *****-*****-6V8VW-FK63P-BKMM6
    Windows Product Key Hash: HuMHewOIbxtCGOlq5lUCNjTbX7w=
    Windows Product ID: 55719-770-1479464-22090
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: ac949bc3-5b2f-4ac8-b4a5-5817509f60c9
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.716.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.5.540.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 101 Not Activated
    OGA Version: Registered, 1.6.18.0
    Signed By: Microsoft
    Office Diagnostics: 7E90FEE8-169-80004005_B4D0AA8B-513-80004005_B4D0AA8B-530-645_3E121E02-385-80004005_3E121E02-452-80004005_3E121E02-312-80004005_3E121E02-409-80004005_3E121E02-300-80004005_3E121E02-409-80004005_3E121E02-300-80004005_3E121E02-409-80004005_3E121E02-300-80004

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Programmi\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: c:\windows\system32\syssetup.dll

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>ac949bc3-5b2f-4ac8-b4a5-5817509f60c9</UGUID><Version>1.5.0723.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-BKMM6</PKey><PID>55719-770-1479464-22090</PID><PIDType>5</PIDType><SID>S-1-5-21-725345543-1275210071-682003330</SID><SYSTEM><Manufacturer>Hewlett-Packard </Manufacturer><Model>Pavilion zd7000 (DR770E#ABZ)ÿÿ</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.36     </Version><SMBIOSVersion major="2" minor="31"/><Date>20050106000000.000000+000</Date></BIOS><HWID>B4793C07018400E2</HWID><UserLCID>0410</UserLCID><SystemLCID>0410</SystemLCID><TimeZone>ora solare Europa occidentale(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>101</Result><Products><Product GUID="{90280410-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office XP Professional con FrontPage</Name><Ver>10</Ver><Val>A72F03FD7C15FA4</Val><Hash>7rQfPuvmQ4/zNKQIXeKmQTyAe8o=</Hash><Pid>54893-736-1453627-17146</Pid><PidType>1</PidType></Product><Product GUID="{91110410-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>4F71AEEE7FA3DD2</Val><Hash>UTIvYc1geaCTgSMDGS5oKtPhSa4=</Hash><Pid>73043-745-7659413-57098</Pid><PidType>1</PidType></Product><Product GUID="{91170410-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office FrontPage 2003</Name><Ver>11</Ver><Val>4A90E5156674DD6</Val><Hash>KvQYBSOA9E3zfxe9mnIA0IRAXCs=</Hash><Pid>73255-747-3424375-55362</Pid><PidType>1</PidType></Product><Product GUID="{91190410-6000-11D3-8CFE-0150048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office Publisher 2003</Name><Ver>11</Ver><Val>BA3541FECAE75D6</Val><Hash>lWbnizua6HuKdu8YYMMAlYNa3ZY=</Hash><Pid>73256-747-3229401-55434</Pid><PidType>1</PidType></Product><Product GUID="{913B0410-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Professional 2003</Name><Ver>11</Ver><Val>BCBFF85470F2DD6</Val><Hash>mFV4Dx+z2A6oQY5vNz2HT7SCyRE=</Hash><Pid>73733-747-7477111-55740</Pid><PidType>1</PidType></Product><Product GUID="{91440410-6000-11D3-8CFE-0150048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office InfoPath 2003</Name><Ver>11</Ver><Val>38385E8F17BFDDE</Val><Hash>3l1/KLYWlsPKVtGRTBZNQ+yQe0I=</Hash><Pid>73048-751-9686085-55564</Pid><PidType>1</PidType></Product><Product GUID="{91510410-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2003</Name><Ver>11</Ver><Val>86BF53333E3DD6</Val><Hash>odvK6faAKFQfWjPy6UmL9u7yabI=</Hash><Pid>73831-747-3881483-55443</Pid><PidType>1</PidType></Product><Product GUID="{91A10410-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office OneNote 2003</Name><Ver>11</Ver><Val>5DE65D9C1B00DDE</Val><Hash>QpM8cqzChCDEFlmbU62S/bTFF0Q=</Hash><Pid>73049-751-9318867-55929</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Wednesday, December 6, 2006 6:04 PM

Answers

  • Hi Gionata,

    Can you try the following steps (please keep in mind you will need to reactivate Office...so make sure you have your Office product keys available):

    1) Go to: C:\Documents and Settings\All Users\Application Data\Microsoft\Office\Data\
    2) Delete the data.dat file.
    3) This data.dat file is for Office (not OGA).
    4) Once the file has been deleted, open an Office application such as MS Word and ACTIVATE it.
    5) After product activation is successful, let’s try revalidating (this is the OGA part; Office Genuine Advantage):
    http://www.microsoft.com/genuine/office/Validate.aspx?displaylang=en

    Did this work for you?  Please post back and let us know.

    Thanks,
    Michelle

    Thursday, December 14, 2006 9:41 PM

All replies

  • It says that Office XP Professional with Frontpage, Office Publisher2003, and Office InfoPath2003 are not activated.

    You'll need to activate these indivudual programs.

    -phil

    Thursday, December 7, 2006 5:57 PM
  • Hi Gionata,

    Can you try the following steps (please keep in mind you will need to reactivate Office...so make sure you have your Office product keys available):

    1) Go to: C:\Documents and Settings\All Users\Application Data\Microsoft\Office\Data\
    2) Delete the data.dat file.
    3) This data.dat file is for Office (not OGA).
    4) Once the file has been deleted, open an Office application such as MS Word and ACTIVATE it.
    5) After product activation is successful, let’s try revalidating (this is the OGA part; Office Genuine Advantage):
    http://www.microsoft.com/genuine/office/Validate.aspx?displaylang=en

    Did this work for you?  Please post back and let us know.

    Thanks,
    Michelle

    Thursday, December 14, 2006 9:41 PM