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HELP ME I NEED HELP!!!!! RRS feed

  • Question

  • MY WINDOWS MEDIA PLAYER JUST STOPED WORKING I NEED HELP FIXING THIS MESS, IT´S TELLING ME THAT I NEED A VALIDATED CODE.

     

     

     

    Wednesday, September 12, 2007 2:06 AM

Answers

  • Adolfo,

     

    Please run the diagnostic test test as Carey recommends. Also post the results back in this thread. We will analyze the problem you are experiencing and assist you.

     

     

    Thank you,

     

     

    Stephen Holm, MS

    Wednesday, September 12, 2007 5:45 PM
  • Nv'd4life,

     

    Thank you for visiting the Microsoft Genuine Advantage Forum.  The purpose of this forum is the support of Windows Genuine Advantage (WGA) program.  Your question is off topic. Please contact the manufacturer of your product for guidance and assistance.

     

     

    Stephen Holm, MS

    Saturday, December 15, 2007 1:32 AM

All replies

  • Please follow this diagnostic troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool:  

        http://go.microsoft.com/fwlink/?linkid=52012 

      

    2. After running the MGA Diagnostic Tool, click
        on the "Windows" tab and then click on "Copy".

    3. Next, visit the following website and create a post in the
        "WGA Validation Problems" forum and paste the
        results of the WGA Diagnostic Data in a detailed post.
       
    http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and
        recommend an appropriate solution.

     

     

    Wednesday, September 12, 2007 2:54 AM
    Moderator
  • Adolfo,

     

    Please run the diagnostic test test as Carey recommends. Also post the results back in this thread. We will analyze the problem you are experiencing and assist you.

     

     

    Thank you,

     

     

    Stephen Holm, MS

    Wednesday, September 12, 2007 5:45 PM
  • this cheap mp3 player was taking songs until i erased all of the songs due to foul language. now the system cannot find host.     is anyone there

     

     

    Friday, December 14, 2007 11:47 PM
  • Nv'd4life,

     

    Thank you for visiting the Microsoft Genuine Advantage Forum.  The purpose of this forum is the support of Windows Genuine Advantage (WGA) program.  Your question is off topic. Please contact the manufacturer of your product for guidance and assistance.

     

     

    Stephen Holm, MS

    Saturday, December 15, 2007 1:32 AM