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Silver bullit for IFD RRS feed

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    If your IFD setup is cool for On Premise but doesn't work for IFD + On Premise, what is the one thing that is missing -- the thing that the documentation is missing.
    Monday, March 16, 2009 8:51 PM

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    Here's some notes regarding an IFD implementation that may be of help http://blog.customereffective.com/blog/2008/04/lessons-learned.html

    If you provide some more details around what is failing - or what messages you're seeing when you attempt to connect via the IFD, someone here may recognize the issue and have more specifics they can help you with.
    Scott Sewell, CustomerEffective | http:\\blog.CustomerEffective.com | Twitter:@ScottSewell
    Tuesday, March 17, 2009 7:44 AM
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    Here's some notes regarding an IFD implementation that may be of help http://blog.customereffective.com/blog/2008/04/lessons-learned.html

    If you provide some more details around what is failing - or what messages you're seeing when you attempt to connect via the IFD, someone here may recognize the issue and have more specifics they can help you with.
    Scott Sewell, CustomerEffective | http:\\blog.CustomerEffective.com | Twitter:@ScottSewell
    Tuesday, March 17, 2009 7:44 AM
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    My challenge is that I don't have access to the server so I can't say much about the implementation but the result of changing the setting to IFD + On Premise is complete failure.  I want to say 404 error but the application completely fails both IFD and Outlook client.

    Hence my post looking for "the trick."
    Tuesday, March 17, 2009 4:08 PM
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    Are you a deployment administrator in CRM? - I'm not sure of the specific permissions needed, but if you aren't an administrator on the server-side, I doubt you'll have much success in changing the authentication method for CRM.

    Scott Sewell, CustomerEffective | http:\\blog.CustomerEffective.com | Twitter:@ScottSewell
    Tuesday, March 17, 2009 4:12 PM
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    Oh, I'm not the guy doing it.  My infrastructure guy is implementing the IFD.  I'm just trying to help with answers.
    Tuesday, March 17, 2009 4:14 PM
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    Ok - perhaps your infrastructure guy could use the IFD configuration notes (in the above posting) + CRM Documentation to resolve it. -

    There could be any number of issues in play here - from router configuration / firewalls and other network challenges - I don't think there's a secret answer that makes everything work in any scenario, but if you find it, please let me know :)  -

    The documentation & notes can help walk through the steps needed and share some light on what link in the chain is failing.

    Scott Sewell, CustomerEffective | http:\\blog.CustomerEffective.com | Twitter:@ScottSewell
    Tuesday, March 17, 2009 5:31 PM
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    Ooh, that's good.  Five bullets make for faster games of Russian Roulette
    Tuesday, March 17, 2009 6:18 PM