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Windows won't let me validate even though it's genuine

Question
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I have a Sony VGN-CS320J. I upgraded to Windows 7 about a year ago. I tried to defragment today but my computer froze so I restarted it. Then I ran Chkdsk. But after I ran Chkdsk, windows would not start normally. I only saw my mouse in front of a black screen. I could not type my password or anything. So I decided to restore it but now it says I don't have a genuine copy. When I try to validate it, it gets stuck on the screen
Windows validation in process
This may take a few minutes, do not navigate away from this page.
.
I went to the diagnostic site - http://www.microsoft.com/genuine/diag/RunDiags.aspx?displaylang=en. And it says I passed everything. What else can I do to validate?
Here are the results after I ran the Microsoft Genuine Advantage Diagnostic Tool
Validation code: 50Product Key: *****_*****-QV7Y8-RQ729-Q7TBTProduct Key Hash: hohJd8Fr6f9zi/OM65l38BCGXLw=Product ID: 00359-OEM-8882225-39513Product ID Type: 3 - OEM System BuilderWindows OS Version: 6.1.7600.2.00010300.0.0.003ID: {789A008E-D5B8-48B3-9763-02BA5DB0AEC5}(3)Administrator: YesTestCab: 0x0LegitcheckControl: N/A, hr = 0x80070002Signed By: N/A, hr = 0x80070002Product Name: Windows 7 Home PremiumArchitecture and Build: 0x0000009 7600.win7_gdr.101026-1503TTS Error: N/AValidation Diagnositic:Resolution Status: N/A
Thanks. I appreciate the help.
- Moved by Darin Smith MS Thursday, March 3, 2011 9:25 PM Windows 7 issue moved to Windows 7 forum (From:Windows XP Genuine Advantage Validation Issues (Windows XP))
Thursday, March 3, 2011 6:14 AM
Answers
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"at1416" wrote in message news:0eb04426-071a-4234-ad43-142dcf3c950d...I have a Sony VGN-CS320J. I upgraded to Windows 7 about a year ago. I tried to defragment today but my computer froze so I restarted it. Then I ran Chkdsk. But after I ran Chkdsk, windows would not start normally. I only saw my mouse in front of a black screen. I could not type my password or anything. So I decided to restore it but now it says I don't have a genuine copy. When I try to validate it, it gets stuck on the screen
Windows validation in process
This may take a few minutes, do not navigate away from this page.
.I went to the diagnostic site - http://www.microsoft.com/genuine/diag/RunDiags.aspx?displaylang=en. And it says I passed everything. What else can I do to validate?
Here are the results after I ran the Microsoft Genuine Advantage Diagnostic Tool
Validation code: 50Product Key: *****_*****-QV7Y8-RQ729-Q7TBTProduct Key Hash: hohJd8Fr6f9zi/OM65l38BCGXLw=Product ID: 00359-OEM-8882225-39513Product ID Type: 3 - OEM System BuilderWindows OS Version: 6.1.7600.2.00010300.0.0.003ID: {789A008E-D5B8-48B3-9763-02BA5DB0AEC5}(3)Administrator: YesTestCab: 0x0LegitcheckControl: N/A, hr = 0x80070002Signed By: N/A, hr = 0x80070002Product Name: Windows 7 Home PremiumArchitecture and Build: 0x0000009 7600.win7_gdr.101026-1503TTS Error: N/AValidation Diagnositic:Resolution Status: N/A
Thanks. I appreciate the help.
To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Tuesday, March 8, 2011 6:46 PM
Friday, March 4, 2011 3:44 AMModerator
All replies
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"at1416" wrote in message news:0eb04426-071a-4234-ad43-142dcf3c950d...I have a Sony VGN-CS320J. I upgraded to Windows 7 about a year ago. I tried to defragment today but my computer froze so I restarted it. Then I ran Chkdsk. But after I ran Chkdsk, windows would not start normally. I only saw my mouse in front of a black screen. I could not type my password or anything. So I decided to restore it but now it says I don't have a genuine copy. When I try to validate it, it gets stuck on the screen
Windows validation in process
This may take a few minutes, do not navigate away from this page.
.I went to the diagnostic site - http://www.microsoft.com/genuine/diag/RunDiags.aspx?displaylang=en. And it says I passed everything. What else can I do to validate?
Here are the results after I ran the Microsoft Genuine Advantage Diagnostic Tool
Validation code: 50Product Key: *****_*****-QV7Y8-RQ729-Q7TBTProduct Key Hash: hohJd8Fr6f9zi/OM65l38BCGXLw=Product ID: 00359-OEM-8882225-39513Product ID Type: 3 - OEM System BuilderWindows OS Version: 6.1.7600.2.00010300.0.0.003ID: {789A008E-D5B8-48B3-9763-02BA5DB0AEC5}(3)Administrator: YesTestCab: 0x0LegitcheckControl: N/A, hr = 0x80070002Signed By: N/A, hr = 0x80070002Product Name: Windows 7 Home PremiumArchitecture and Build: 0x0000009 7600.win7_gdr.101026-1503TTS Error: N/AValidation Diagnositic:Resolution Status: N/A
Thanks. I appreciate the help.
To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Tuesday, March 8, 2011 6:46 PM
Friday, March 4, 2011 3:44 AMModerator -
No reply from the Original Poster.
Issue is assumed to be resolved.
Darin MSTuesday, March 8, 2011 6:46 PM -
I have the same problem as above, please will you help me find a solution to this problem.Friday, April 22, 2011 10:58 PM
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Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-V9488-FGM44-2C9T3
Windows Product Key Hash: rmk1OjF0iZq7gQoRmEcpnJHr0oc=
Windows Product ID: 00426-OEM-8992662-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {13BF1A1F-0387-44D5-A78C-223D2C29A930}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{13BF1A1F-0387-44D5-A78C-223D2C29A930}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2C9T3</PKey><PID>00426-OEM-8992662-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-369478233-2689459118-3498838767</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Presario CQ62 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.26</Version><SMBIOSVersion major="2" minor="6"/><Date>20101107000000.000000+000</Date></BIOS><HWID>5B063307018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600010-02-2057-7601.0000-0992011
Installation ID: 017826899172878046788211399575738194657345922195208714
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 2C9T3
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 23/04/2011 00:02:51Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x80072EFD
HealthStatus: 0x0000000000000000
Event Time Stamp: 4:22:2011 23:52
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAIAAAABAAAAAwABAAEAJJTOV3hASnD4uP5xvPZkLJoJrBpud1a4OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-MPC
FACP HPQOEM SLIC-MPC
HPET HPQOEM SLIC-MPC
BOOT HPQOEM SLIC-MPC
MCFG HPQOEM SLIC-MPC
ASF! HPQOEM SLIC-MPC
SLIC HPQOEM SLIC-MPC
SSDT PmRef Cpu0Cst
SSDT PmRef Cpu0CstFriday, April 22, 2011 11:03 PM -
"JohnPaul182" wrote in message news:c23a4b6a-a4df-40a5-beba-334800f12643...
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-V9488-FGM44-2C9T3
Windows Product Key Hash: rmk1OjF0iZq7gQoRmEcpnJHr0oc=
Windows Product ID: 00426-OEM-8992662-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x80072EFD
Please repost your report in your OWN NEW thread - this avoids confusion for all.Your problem seems to be caused by a failed internet connection to the validation servers.First thing to try is go to http://www.microsoft.com/genuine/validate/ValidateNow.aspx?displaylang=en and click the Validate Windows button.-If the Validation comes back as Genuine, reboot and see if you still see a Non-Genuine issue.-If the Validation comes back as Non-Genuine, tell us the exact error message you received., and post a new MGADiag report - IN A NEW THREAD!
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothFriday, April 22, 2011 11:19 PMModerator