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  Please rerun the MGA Diagnositc report and post the full report in a followup to this post.  Immediately after it finishes running click the Copy button and then come back and post.  Don't click on any tabs first.  We need the full report to assist further.

  
  

   

  Thursday, March 3, 2011 6:02 PM
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  "at1416" wrote in message news:0eb04426-071a-4234-ad43-142dcf3c950d...

  I have a Sony VGN-CS320J. I upgraded to Windows 7 about a year ago. I tried to defragment today but my computer froze so I restarted it. Then I ran Chkdsk. But after I ran Chkdsk, windows would not start normally. I only saw my mouse in front of a black screen. I could not type my password or anything. So I decided to restore it but now it says I don't have a genuine copy. When I try to validate it, it gets stuck on the screen

  Windows validation in process

  This may take a few minutes, do not navigate away from this page.

   .

  I went to the diagnostic site - http://www.microsoft.com/genuine/diag/RunDiags.aspx?displaylang=en. And it says I passed everything. What else can I do to validate?

  
  

  Here are the results after I ran the Microsoft Genuine Advantage Diagnostic Tool

  
  

  Validation code: 50

  Product Key: *****_*****-QV7Y8-RQ729-Q7TBT

  Product Key Hash: hohJd8Fr6f9zi/OM65l38BCGXLw=

  Product ID: 00359-OEM-8882225-39513

  Product ID Type: 3 - OEM System Builder

  Windows OS Version: 6.1.7600.2.00010300.0.0.003

  ID: {789A008E-D5B8-48B3-9763-02BA5DB0AEC5}(3)

  Administrator: Yes

  TestCab: 0x0

  LegitcheckControl: N/A, hr = 0x80070002

  Signed By: N/A, hr = 0x80070002

  Product Name: Windows 7 Home Premium

  Architecture and Build: 0x0000009    7600.win7_gdr.101026-1503

  TTS Error: N/A

  Validation Diagnositic:

  Resolution Status: N/A

  
  

  Thanks. I appreciate the help.
  

  
  

  To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
  Once saved, run the tool.
  Click on the Continue button, which will produce the report.
  To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
   
  

  
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  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  • Marked as answer by Darin Smith MS Tuesday, March 8, 2011 6:46 PM

  Friday, March 4, 2011 3:44 AM

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  No reply from the Original Poster.

  Issue is assumed to be resolved.

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  Darin MS

  Tuesday, March 8, 2011 6:46 PM
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  I have the same problem as above, please will you help me find a solution to this problem.

  Friday, April 22, 2011 10:58 PM
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  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->

  Validation Code: 0
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-V9488-FGM44-2C9T3
  Windows Product Key Hash: rmk1OjF0iZq7gQoRmEcpnJHr0oc=
  Windows Product ID: 00426-OEM-8992662-00010
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7601.2.00010100.1.0.001
  ID: {13BF1A1F-0387-44D5-A78C-223D2C29A930}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Ultimate
  Architecture: 0x00000009
  Build lab: 7601.win7sp1_rtm.101119-1850
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A

  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 109 N/A
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{13BF1A1F-0387-44D5-A78C-223D2C29A930}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2C9T3</PKey><PID>00426-OEM-8992662-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-369478233-2689459118-3498838767</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Presario CQ62 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.26</Version><SMBIOSVersion major="2" minor="6"/><Date>20101107000000.000000+000</Date></BIOS><HWID>5B063307018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

  Spsys.log Content: 0x80070002

  Licensing Data-->
  Software licensing service version: 6.1.7601.17514

  Name: Windows(R) 7, Ultimate edition
  Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
  Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00426-00178-926-600010-02-2057-7601.0000-0992011
  Installation ID: 017826899172878046788211399575738194657345922195208714
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial Product Key: 2C9T3
  License Status: Licensed
  Remaining Windows rearm count: 2
  Trusted time: 23/04/2011 00:02:51

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0x80072EFD
  HealthStatus: 0x0000000000000000
  Event Time Stamp: 4:22:2011 23:52
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:

  
  HWID Data-->
  HWID Hash Current: MAAAAAEAAQABAAIAAAABAAAAAwABAAEAJJTOV3hASnD4uP5xvPZkLJoJrBpud1a4

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC   HPQOEM  SLIC-MPC
    FACP   HPQOEM  SLIC-MPC
    HPET   HPQOEM  SLIC-MPC
    BOOT   HPQOEM  SLIC-MPC
    MCFG   HPQOEM  SLIC-MPC
    ASF!   HPQOEM  SLIC-MPC
    SLIC   HPQOEM  SLIC-MPC
    SSDT   PmRef  Cpu0Cst
    SSDT   PmRef  Cpu0Cst

   

  Friday, April 22, 2011 11:03 PM
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  "JohnPaul182" wrote in message news:c23a4b6a-a4df-40a5-beba-334800f12643...

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->

  Validation Code: 0
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-V9488-FGM44-2C9T3
  Windows Product Key Hash: rmk1OjF0iZq7gQoRmEcpnJHr0oc=
  Windows Product ID: 00426-OEM-8992662-00010
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7601.2.00010100.1.0.001
  

   

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0x80072EFD
  

   

  Please repost your report in your OWN NEW thread - this avoids confusion for all.

   

  Your problem seems to be caused by a failed internet connection to the validation servers.

   

  First thing to try is go to http://www.microsoft.com/genuine/validate/ValidateNow.aspx?displaylang=en and click the Validate Windows button.

   

  -If the Validation comes back as Genuine, reboot and see if you still see a Non-Genuine issue.

   

  -If the Validation comes back as Non-Genuine, tell us the exact error message you received., and post a new MGADiag report - IN A NEW THREAD!

   

  
   

   

   

  
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  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Friday, April 22, 2011 11:19 PM

  Moderator