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Identical authors reduced citations RRS feed

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    I will be grateful for info on fixing the following problems:

    The authors

    http://65.54.113.26/Author/19007384

    and

    http://65.54.113.26/Author/2555560

    are identical

    The author merging procedure seems is not working.

    Also the number of citations of article http://65.54.113.26/Publication/12496676/ is reduced by about 100 citations (6 instead of 100+).

    If there is a way to fix the problem?

    Thanks

    Wednesday, April 4, 2012 3:05 PM

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    Hi truffaldino,

    Thank you for your interest in Microsoft Academic Search!

    We are happy to merge the author profiles you requested. You should see those changes online within the next 48 hours. As for the citations, we are working to restore them and will get back to you soon.

    We hope you continue to explore and enjoy our site, and if you have any questions or need further assistance please do not hesitate to ask.

    Warm regards,

    Microsoft Academic Search Team


    Thursday, April 5, 2012 5:20 PM
    Moderator