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Problem with PIC, keeping getting disconnected. RRS feed

  • Question

  • Hello all,

    I have a 2007 R2 edge server set up. We use a RapidSSL certificate. The edge server SEEMS to be working fine, in that external users can actually use it perfectly well. THis means definitely there are no issues with the certificate (like a misspelled domain name), there is no error in routing etc., at least to my knowledge.

    What does not work is PIC.

    When I try to reach a hotmail contact, I get disconnected.

    The sequence I seem to get is:

    * TLS negotation starts

    TL_INFO(TF_CONNECTION) [0]05C0.0B18::02/27/2009-07:04:59.651.00000034 (SIPStack,SIPAdminLog::TraceConnectionRecord:SIPAdminLog.cpp(161))$$begin_record
    LogType: connection
    Severity: information
    Text: TLS negotiation started
    Local-IP: 80.190.175.42:65477
    Peer-IP: 65.54.227.249:5061
    Peer-FQDN: federation.messenger.msn.com
    Connection-ID: 0x12F02
    Transport: TLS
    $$end_record

    * TLS connection gets established:

    TL_INFO(TF_CONNECTION) [0]05C0.0B18::02/27/2009-07:05:00.323.00000039 (SIPStack,SIPAdminLog::TraceConnectionRecord:SIPAdminLog.cpp(161))$$begin_record
    LogType: connection
    Severity: information
    Text: Connection established
    Local-IP: 80.190.175.42:65477
    Peer-IP: 65.54.227.249:5061
    Peer-FQDN: federation.messenger.msn.com
    Peer-Name: federation.messenger.msn.com
    Connection-ID: 0x12F02
    Transport: M-TLS
    $$end_record

    I am not sure at this moment whether this means that my certificate was indeed accepted or not.

    I then get a sip INVITE going out.

    And then I get...

    * CONNECTION: Receive Operation on the connection failed

    TL_ERROR(TF_CONNECTION) [0]05C0.0B18::02/27/2009-07:05:00.416.00000041 (SIPStack,SIPAdminLog::TraceConnectionRecord:SIPAdminLog.cpp(157))$$begin_record
    LogType: connection
    Severity: error
    Text: Receive operation on the connection failed
    Local-IP: 80.190.175.42:65477
    Peer-IP: 65.54.227.249:5061
    Peer-FQDN: federation.messenger.msn.com
    Peer-Name: federation.messenger.msn.com
    Connection-ID: 0x12F02
    Transport: M-TLS
    Result-Code: 0x80072746 WSAECONNRESET
    $$end_record

    And that basically "is it". It is followed by a connection close:

    TL_INFO(TF_CONNECTION) [0]05C0.0B18::02/27/2009-07:05:00.416.00000042 (SIPStack,SIPAdminLog::TraceConnectionRecord:SIPAdminLog.cpp(161))$$begin_record
    LogType: connection
    Severity: information
    Text: Connection closed
    Local-IP: 80.190.175.42:65477
    Peer-IP: 65.54.227.249:5061
    Peer-FQDN: federation.messenger.msn.com
    Peer-Name: federation.messenger.msn.com
    Connection-ID: 0x12F02
    Transport: M-TLS
    $$end_record

    The stupid thing is that there is no more info, and it seems there is no way to get the other sides error report from Microsoft, no way to get ANY error information. Anyone has an idea what may be wrong here? Or an advice how to proceed?

    With friendly regards

    ;)

    Friday, February 27, 2009 10:15 AM

All replies

  • I have the exact same issue, any update ?

    Thank you
    Thursday, April 9, 2009 12:01 PM
  • Does your certificate have both, server and client authentication ?

    PIC needs both

    Cheers
    Werner
    Thursday, May 7, 2009 9:32 PM
  • Does your certificate have both, server and client authentication ?

    PIC needs both

    Cheers
    Werner
    I thought this was true, but only if using AOL.  I am using only MSN & I have errors as well.

    I can initiate a chat from OCS to MSN, but the replies do not return.  When I initiate from MSN to OCS, all works well.
    Monday, May 18, 2009 4:32 PM