Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
Windows 7 suddenly not genuine anymore RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

    This morning everything was working fine. Later on the day my mouse wasn't being recognized anymore (not sure if this is related).

    After i got the mouse issue fixed, by unplugging my computer from the power supply, I got the message of windows 7 not being genuine anymore.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
    Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
    Windows Product ID: 00359-OEM-8992687-00007
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {2482D2E7-4B3E-4389-9A30-271C5FC5F4FC}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120503-2030
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2482D2E7-4B3E-4389-9A30-271C5FC5F4FC}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9YQTR</PKey><PID>00359-OEM-8992687-00007</PID><PIDType>2</PIDType><SID>S-1-5-21-3432822270-2317398591-329092291</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0504   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090714000000.000000+000</Date></BIOS><HWID>76F43307018400FE</HWID><UserLCID>0413</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800007-02-1043-7601.0000-3022011
    Installation ID: 009804696943521255606603575805202260911684269885540893
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 9YQTR
    License Status: Notification
    Notification Reason: 0xC004F057.
    Remaining Windows rearm count: 3
    Trusted time: 21-9-2012 1:45:31

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Not Registered - 0x80070005
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: OgAAAAMABAABAAEAAQADAAAAAQABAAEAonZE2VOji3foD0a8jCaENGhluHgqZo3vmoh+utzhKFnqgg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            071409        APIC1603
      FACP            071409        FACP1603
      HPET            071409        OEMHPET
      MCFG            071409        OEMMCFG
      OEMB            071409        OEMB1603
      OSFR            071409        OEMOSFR
      SSDT            DpgPmm        CpuPm

    Friday, September 21, 2012 12:11 AM

Answers

  • Question
    Sign in to vote
    1
    Sign in to vote

    you are using an Asus OEM SLP key on a retail motherboard. that simply won't work.

    you will have to purchase a genuine windows.

    OEM SLP: This key comes pre-installed in Windows, when it comes from the Factory. This key is geared to work with the special instructions found only on that Manufacturer's computer hardware. So when Windows was installed using the OEM SLP key (at the factory) Windows 7 looks at the motherboard and sees the special instructions and Self-Activates.

    Friday, September 21, 2012 12:38 AM
    Answerer
  • Question
    Sign in to vote
    1
    Sign in to vote
    An OEM SLP key must interact with that manufacturers slic table in order to self activate. A retail motherboard does not have a slic table. I doubt that it has worked for several years. 
    Friday, September 21, 2012 2:23 AM
    Answerer
  • Question
    Sign in to vote
    1
    Sign in to vote
    George is correct.  Your motherboard was manufactured on July , 2009 but Windows 7 was not even available to manufacturer's until July 24, 2009.  It cannot have a factory preinstalled copy of Windows 7 even if the mobo were not a retail one.  OEM SLP copies of Windows cannot be used to upgrade a computer or on a custom built computer.  Your copy is taken from a later computer from a major manufacturer.  When and how this happened is irrelevant.  You need a retail copy of Windows to fix this.  It is likely that a recent update required genuine Windows validation and that would be when the system failed to validate.

    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 8GB ram.

    Friday, September 21, 2012 12:06 PM
    Answerer
  • Question
    Sign in to vote
    1
    Sign in to vote

    There has almost certainly been a loader installed, which may have been broken by an update - look at the WAT data.

    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Not Registered - 0x80070005
    HealthStatus Bitmask Output:

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Friday, September 21, 2012 3:10 PM
    Moderator

All replies

  • Question
    Sign in to vote
    1
    Sign in to vote

    you are using an Asus OEM SLP key on a retail motherboard. that simply won't work.

    you will have to purchase a genuine windows.

    OEM SLP: This key comes pre-installed in Windows, when it comes from the Factory. This key is geared to work with the special instructions found only on that Manufacturer's computer hardware. So when Windows was installed using the OEM SLP key (at the factory) Windows 7 looks at the motherboard and sees the special instructions and Self-Activates.

    Friday, September 21, 2012 12:38 AM
    Answerer
  • Question
    Sign in to vote
    1
    Sign in to vote
    I don't understand how that simply won't work, as it has been working for several years, up until now that is.
    Friday, September 21, 2012 1:47 AM
  • Question
    Sign in to vote
    1
    Sign in to vote
    An OEM SLP key must interact with that manufacturers slic table in order to self activate. A retail motherboard does not have a slic table. I doubt that it has worked for several years. 
    Friday, September 21, 2012 2:23 AM
    Answerer
  • Question
    Sign in to vote
    1
    Sign in to vote
    George is correct.  Your motherboard was manufactured on July , 2009 but Windows 7 was not even available to manufacturer's until July 24, 2009.  It cannot have a factory preinstalled copy of Windows 7 even if the mobo were not a retail one.  OEM SLP copies of Windows cannot be used to upgrade a computer or on a custom built computer.  Your copy is taken from a later computer from a major manufacturer.  When and how this happened is irrelevant.  You need a retail copy of Windows to fix this.  It is likely that a recent update required genuine Windows validation and that would be when the system failed to validate.

    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 8GB ram.

    Friday, September 21, 2012 12:06 PM
    Answerer
  • Question
    Sign in to vote
    1
    Sign in to vote

    There has almost certainly been a loader installed, which may have been broken by an update - look at the WAT data.

    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Not Registered - 0x80070005
    HealthStatus Bitmask Output:

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Friday, September 21, 2012 3:10 PM
    Moderator