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CRM 2011 can't customize in IE9 on Win2K8 R2 SP1 RRS feed

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    Are there any special IE9 security settings required to get CRM2011 form and view customizations to work in IE9 on Win2K8?  I can't customize the schema from any of four Win2K8 R2 SP1 boxes using IE9, yet it works fine from my Win7 laptop using IE9.

    On all of my Win2K8 servers, the form customization screen show the ribbon, but the form appears blank, as does the field list.  On the views, when you click "Add Columns" the dialog pops, but no fields are listed.  I've tried from 4 servers running the latest updates, and I can't customize forms or views.

    I have tried adding CRM to the Local zone and I tried the Trusted zone, but the customizations still don't work.  Is there a special setting required for IE9 on Win2K8 so that CRM 2011 customizations work?

    Thanks,
    Mike

    Monday, June 13, 2011 7:05 PM

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    Hi,

    Open Server Manager -> Configure IE ESC -> choose Off option for both Administrators and Users and restart IE after that.

    This worked for me...

    Monday, December 10, 2012 1:02 PM

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    Hi Mike,

    I would suggest you to try accessing CRM form designer or other customization tools via client operating system. Also try Reset Internet Explorer settings or debug with Developer Tools (Hit F12  key and try to diagnose the issue)

    Jehanzeb Javeed

    http://worldofdynamics.blogspot.com
    Linked-In Profile |CodePlex Profile

    If you find this post helpful then please "Vote as Helpful" and "Mark As Answer".
    Monday, June 13, 2011 7:13 PM
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    Hi Mike,

    I would suggest you to try accessing CRM form designer or other customization tools via client operating system. Also try Reset Internet Explorer settings or debug with Developer Tools (Hit F12  key and try to diagnose the issue)

    Jehanzeb Javeed

    http://worldofdynamics.blogspot.com
    Linked-In Profile |CodePlex Profile

    If you find this post helpful then please "Vote as Helpful" and "Mark As Answer".


    Yes, as I said, it works from a client.  The problem is it doesn't work from any of the servers.  It's not the end of the world, but it is a PITA.  Good call on the dev tools.  I do get an error on the form page:

    SCRIPT16389: The stylesheet does not contain a document element. The stylesheet may be empty, or it may not be a well-formed XML document

     

    global.ashx?ver=-1205129371, line 6 character 230090

     

    I don't get any javascript errors on the view customization.

    Monday, June 13, 2011 8:39 PM
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    Hi,

    Open Server Manager -> Configure IE ESC -> choose Off option for both Administrators and Users and restart IE after that.

    This worked for me...

    Monday, December 10, 2012 1:02 PM
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    Thanks Sophie_m your fix worked for me too.

    Neil Benson, CRM Addict and MVP at Slalom Consulting. Find me on Twitter. Join over 20,000 other CRM professionals on the Microsoft Dynamics CRM group on LinkedIn.

    Friday, February 8, 2013 11:35 AM
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