Hi ,
Thanks for visiting our forum.
>> Intermittently when the phone changes Wi-Fi connection or even goes over to 4g the phone will then prompt for a two-factor authentication, I would expect that there would be some sort of token that refreshes occasionally rather on a network
change.
To confirm if this issue only happens when you using specific mobile mail apps with specific email account. Please try to add the same email account with multi-factor authentication to Outlook for iOS APP to see if the issue is related to the iOS mail
app. Or you can try to add other email accounts which enabled multi-factor authentication as well to your iOS mail app to see if the issue has relationships with the multi-factor authentication feature.
Besides, since we mainly focus on general issues about Outlook desktop client, I'm afraid little we can help about issues on mobile phone. To better solve your issue, please try to contact the support of the multi-factor authentication feature or the
iOS mail app for more information.Thanks for your understanding and hope your question will be resolved soon.
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Regards,
Jeff Yang
"Outlook IT Pro Discussions" forum will be migrating to a new home on Microsoft Q&A! We invite you to post new questions
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