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SharedServiceHost.exe terminates unexpectedly RRS feed

  • Question

  • Hi,

    I have recently started experiencing a problem with WHS 2011 Version 6.1.7601 Service Pack 1 Build 7601 and SharedServiceHost.exe. Upon system startup, it throws an EventID 1000 Application Error with the following information:

    Faulting application name: SharedServiceHost.exe, version: 6.1.1839.0, time stamp: 0x4d38a956

    Faulting module name: KERNELBASE.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c78c

    Exception code: 0xe0434352

    and then instantly afterwards, I get an EventID 1026 .NET Runtime error with the following information:

    Application: SharedServiceHost.exe

    Framework Version: v4.0.30319

    Description: The process was terminated due to an unhandled exception.

    Exception Info: System.ArgumentException

    I then see three subsequent Service Control Manager Event ID 7031 errors in the System Event Viewer for the following services:

    The Windows Server Addins Infrastructure Service

    The Windows Server Identity Management Service

    The Windows Server Server Backup Service

    As these services fail to start, I cannot add users or computers to the Home Server, nor can I backup any computers or connect to the dashboard remotely. I am limited to using local connection from the WHS server itself (namely via RDP)

     

    Sunday, May 8, 2011 4:44 PM

All replies

  • Further information from the two Application Event IDs:
    Faulting application name: SharedServiceHost.exe, version: 6.1.1839.0, time stamp: 0x4d38a956
     
    Faulting module name: KERNELBASE.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c78c
     
    Exception code: 0xe0434352
     
    Fault offset: 0x000000000000a49d
     
    Faulting process id: 0x5d4
     
    Faulting application start time: 0x01cc0cf465c9d33e
     
    Faulting application path: C:\Program Files\Windows Server\Bin\SharedServiceHost.exe
     
    Faulting module path: C:\Windows\system32\KERNELBASE.dll
     
    Report Id: fe95f34f-78e7-11e0-99d1-3c4a92744e43

     

    Application: SharedServiceHost.exe

    Framework Version: v4.0.30319

    Description: The process was terminated due to an unhandled exception.

    Exception Info: System.ArgumentException

    Stack:

    at System.Collections.Generic.Dictionary`2[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].Insert(System.__Canon, System.__Canon, Boolean)

    at System.Collections.ObjectModel.KeyedCollection`2[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].InsertItem(Int32, System.__Canon)

    at Microsoft.WindowsServerSolutions.DataProtection.ServerBackup.ServerBackupWorker.GetBackupJobFromEvent(Microsoft.SnapIns.Backup.UI.Proxy.BlockLevelBackupEvent, Microsoft.SnapIns.Backup.UI.Proxy.TimeZoneInfo)

    at Microsoft.WindowsServerSolutions.DataProtection.ServerBackup.ServerBackupWorker.GetPreviousJobEvents(Microsoft.SnapIns.Backup.UI.Proxy.TimeZoneInfo, UInt32)

    at Microsoft.WindowsServerSolutions.DataProtection.ServerBackup.ServerBackupWorker.GetOldJobStatus(UInt32)

    at Microsoft.WindowsServerSolutions.DataProtection.ServerBackup.ServerBackupWorker.GetLastBackupStatus()

    at Microsoft.WindowsServerSolutions.DataProtection.ServerBackup.Provider.ServerBackupDeviceStatus.GetServerBackupStatus()

    at Microsoft.WindowsServerSolutions.DataProtection.ServerBackup.Provider.ServerBackupDeviceStatus.UpdateServerBackupStatus()

    at Microsoft.WindowsServerSolutions.Common.ProviderFramework.ProviderConnector`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].Microsoft.WindowsServerSolutions.Common.ProviderFramework.internal.ConnectorInternals.IConnectionSucceeded<T>.SetConnection(System.__Canon)

    at Microsoft.WindowsServerSolutions.Common.ProviderFramework.internal.ConnectorInternals.AsyncConnector`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].DoConnectionAttempt(System.Object)

    at System.Threading.ExecutionContext.runTryCode(System.Object)

    at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode, CleanupCode, System.Object)

    at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

    at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()

    at System.Threading.ThreadPoolWorkQueue.Dispatch()

    at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()

    Sunday, May 8, 2011 4:48 PM
  • I also have the following Hotfixes applied for the .Net Framework 4.0 applied:

    KB2416472

    KB2446708

     

     

    Both hotfixes were applied automatically via windows update.

    Sunday, May 8, 2011 5:00 PM
  • Any addins installed?

    I experienced the same issue and I believe I've tracked it down to an addin named DriveInfo by Awieco. I would start by removing any addins (maaake sure they do not appear in the addins tab of the dashboard.

    You can find my thread at http://social.microsoft.com/Forums/en-US/whsvailbeta/thread/4e62215d-8044-4d8d-87c9-a00e4cece8e4.

    Here's a thread on another forum where they are experiencing the same issue - http://forum.wegotserved.com/index.php/topic/18375-clientserver-backup-failing/.

    The link to MS social also has a link the a similar issue experiences on SBS 2011 essentials.

    • Marked as answer by DMontoya Monday, May 9, 2011 12:06 PM
    • Unmarked as answer by DMontoya Monday, May 9, 2011 4:51 PM
    Monday, May 9, 2011 6:05 AM
  • See http://social.microsoft.com/Forums/en/whsvailbeta/thread/1ba632c7-e830-443c-a43e-c1c75b7dcaab

    Perhaps they are related.


    HP MediaSmart EX475, 3 TB storage, 2 GB ram and dual core CPU (BE2300) upgrade. Author of WHS File Manager Add-In, WHS Jungle Disk Add-in and WHS Media Connect Configuration Add-in. http://blog.codewrench.net/whs-add-ins/
    Monday, May 9, 2011 11:43 AM
  • I uninstalled the plugins (which was quite difficult as the services kept stopping), and restarted. It didn't seem to correct the issue. As a stopgap, I've adjusted the recovery section of the Services to restart the service and not wait any time to reset the counters. That provides a work around in that the services recovery, but it doesn't stop the problem from happening.

     

    :(

    Monday, May 9, 2011 5:17 PM