How do you get my Windows to be genuine?

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  Hey Shawn,

   

  Where did you purchase Windows XP from? We request all users initially run the Genuine Diagnostics tool to try and identify the problem you may be experiencing.  Did you receive any error codes and/or statements whatsoever indicating a failed validation?  Please try validating windows again by visiting the following location:  http://www.microsoft.com/genuine next click on the "Validate Windows" button in the upper right corner.  What happens?  The genuine site can also provide you with valuable information so please take time and review the documents.  Another site for helping customers identify genuine vs. non-genuine software is located here:  http://www.microsoft.com/resources/howtotell/

   

  Next please download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.  This would assist us immensely so we may analyze possible causes for a failed validation.  Next we will begin formulating a resolution for what may be causing the problem.

   

  Step 2 is telling us about the COA. Tell us:

  1. What edition of Windows XP is it for, Home, Pro, or Media Center?

  2. Does it read "OEM Software" or "OEM Product" in black lettering?

  3. Or, does it have the computer manufacturer's name in black lettering?

  4. DO NOT post the Product Key.

  5. Please also provide a short description of the issue you are experiencing.

   

  NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.

   

  Thank you,

   

  Stephen Holm

  WGA Forum Volunteer

  Monday, March 31, 2008 4:52 AM
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  Diagnostic Report (1.5.0717.0):
  -----------------------------------------
  WGA Data-->
  Validation Status: Cryptographic Errors Detected
  Windows Product Key: *****-*****-D4V72-R6CMM-B92Y8
  Windows Product Key Hash: uXLRp2oaWG+AOJrq19gPDra28KI=
  Windows Product ID: 76487-640-1886516-23585
  Windows Product ID Type: 1
  Windows License Type: Volume
  Windows OS version: 5.1.2600.2.00010100.3.0.pro
  ID: {8D2DB071-9445-42B6-9BE1-369951ED8175}
  Is Admin: Yes
  AutoDial: No
  Registry: 0x0
  WGA Version: Registered, 1.7.69.1
  Signed By: N/A, hr = 0x80096010
  Validation Diagnostic: E2AD56EA-344-8009_E2AD56EA-345-2efd_16E0B333-57-80004005
  Resolution Status: N/A

  System Scan Data-->
  Scan: Complete
  Cryptography: Complete

  Notifications Data-->
  Cached Result: N/A
  File Exists: Yes
  Version: 1.7.69.1
  WgaTray.exe Signed By: N/A, hr = 0x80096010
  WgaLogon.dll Signed By: N/A, hr = 0x80096010

  OGA Data-->
  Office Status: 114
  Office Diagnostics:

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->
  File Mismatch: c:\windows\system32\oembios.bin
  File Mismatch: c:\windows\system32\oembios.dat
  File Mismatch: c:\windows\system32\oembios.sig

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{8D2DB071-9445-42B6-9BE1-369951ED8175}</UGUID><Version>1.5.0717.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><PKey>*****-*****-*****-*****-B92Y8</PKey><PID>76487-640-1886516-23585</PID><PIDType>1</PIDType><SID>S-1-5-21-2000478354-1326574676-839522115</SID><SYSTEM><Manufacturer>NEC Computers International</Manufacturer><Model>POWERMATE ML250</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0170   </Version><SMBIOSVersion major="2" minor="3"/><Date>20050712000000.000000+000</Date></BIOS><HWID>D4AE32D70184404C</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57528</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

   

  Monday, March 31, 2008 11:19 AM
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  Hello Loiu,

   

   

  Please follow the below steps manually for a resolve. If this doesn’t work please touch back with the forum again.

   

  1.	Click Start, and then click Run.
  2.	In the Open box, type cmd, and then click OK.
  3.	At the command prompt, type "regsvr32 softpub.dll", and then press ENTER.
  4.	Click OK when you receive the message that DllRegisterServer in Softpub.dll succeeded.
  	Repeat steps 1 through 4 for the following files: Wintrust.dll, Initpki.dll, Dssenh.dll, Rsaenh.dll, Gpkcsp.dll, Sccbase.dll, Slbcsp.dll, Mssip32.dll, and Cryptdlg.dll. Remember to put regsvr32 in front of all the .dll's in mention. ("regsvr32 wintrust.dll") "regsvr32 wintrust.dll" "regsvr32 Initpki.dll" "regsvr32 Dssenh.dll" "regsvr32 Rsaenh.dll" "regsvr32 Gpkcsp.dll" "regsvr32 Sccbase.dll" "regsvr32 Slbcsp.dll" "regsvr32 Mssip32.dll" "regsvr32 Cryptdlg.dll"

   

  5) After all the above files have been re-registered, type Exit at the command prompt to close it and return to Windows.

   

  6) Restart Windows and try to authenticate Windows again.

   

   

  Thank you

   

  Stephen Holm

  WGA Forum Volunteer

  Monday, March 31, 2008 10:35 PM