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How do you get my Windows to be genuine? RRS feed

  • Question

  • OK so I bought this PC and it does not have a genuine copy of Windows XP Professional. Now I purchased a new copy & installed it.  Now on start up it gives me 2 options to open.  The first 1 is the new real copy & the second 1 is the old pirated windows.  I now want to keep all my information as I have used this PC a little while and I want to remove the other new install I just made.

    So how can I make my illegal version legal with my new key code, and then how do I remove my new legal version so they are not both on my P?  TY

    Tuesday, March 25, 2008 7:48 PM

Answers

  • Hello Loiu,

     

     

    Please follow the below steps manually for a resolve. If this doesn’t work please touch back with the forum again.

     

    1.

    Click Start, and then click Run.

    2.

    In the Open box, type cmd, and then click OK.

    3.

    At the command prompt, type "regsvr32 softpub.dll", and then press ENTER.

    4.

    Click OK when you receive the message that DllRegisterServer in Softpub.dll succeeded.

     

    Repeat steps 1 through 4 for the following files: Wintrust.dll, Initpki.dll, Dssenh.dll, Rsaenh.dll, Gpkcsp.dll, Sccbase.dll, Slbcsp.dll, Mssip32.dll, and Cryptdlg.dll. Remember to put regsvr32 in front of all the .dll's in mention. ("regsvr32 wintrust.dll")

    "regsvr32 wintrust.dll"

    "regsvr32 Initpki.dll"

    "regsvr32 Dssenh.dll"

    "regsvr32 Rsaenh.dll"

    "regsvr32 Gpkcsp.dll"

    "regsvr32 Sccbase.dll"

    "regsvr32 Slbcsp.dll"

    "regsvr32 Mssip32.dll"

    "regsvr32 Cryptdlg.dll"

     

     

     

    5) After all the above files have been re-registered, type Exit at the command prompt to close it and return to Windows.

     

    6) Restart Windows and try to authenticate Windows again.

     

     

    Thank you

     

    Stephen Holm

    WGA Forum Volunteer

    Monday, March 31, 2008 10:35 PM

All replies

  • Hey Shawn,

     

    Where did you purchase Windows XP from? We request all users initially run the Genuine Diagnostics tool to try and identify the problem you may be experiencing.  Did you receive any error codes and/or statements whatsoever indicating a failed validation?  Please try validating windows again by visiting the following location:  http://www.microsoft.com/genuine next click on the "Validate Windows" button in the upper right corner.  What happens?  The genuine site can also provide you with valuable information so please take time and review the documents.  Another site for helping customers identify genuine vs. non-genuine software is located here:  http://www.microsoft.com/resources/howtotell/

     

    Next please download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.  This would assist us immensely so we may analyze possible causes for a failed validation.  Next we will begin formulating a resolution for what may be causing the problem.

     

    Step 2 is telling us about the COA. Tell us:

    1. What edition of Windows XP is it for, Home, Pro, or Media Center?

    2. Does it read "OEM Software" or "OEM Product" in black lettering?

    3. Or, does it have the computer manufacturer's name in black lettering?

    4. DO NOT post the Product Key.

    5. Please also provide a short description of the issue you are experiencing.

     

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.

     

    Thank you,

     

    Stephen Holm

    WGA Forum Volunteer

    Monday, March 31, 2008 4:52 AM
  •  

    Diagnostic Report (1.5.0717.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Cryptographic Errors Detected
    Windows Product Key: *****-*****-D4V72-R6CMM-B92Y8
    Windows Product Key Hash: uXLRp2oaWG+AOJrq19gPDra28KI=
    Windows Product ID: 76487-640-1886516-23585
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {8D2DB071-9445-42B6-9BE1-369951ED8175}
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.7.69.1
    Signed By: N/A, hr = 0x80096010
    Validation Diagnostic: E2AD56EA-344-8009_E2AD56EA-345-2efd_16E0B333-57-80004005
    Resolution Status: N/A

    System Scan Data-->
    Scan: Complete
    Cryptography: Complete

    Notifications Data-->
    Cached Result: N/A
    File Exists: Yes
    Version: 1.7.69.1
    WgaTray.exe Signed By: N/A, hr = 0x80096010
    WgaLogon.dll Signed By: N/A, hr = 0x80096010

    OGA Data-->
    Office Status: 114
    Office Diagnostics:

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: c:\windows\system32\oembios.bin
    File Mismatch: c:\windows\system32\oembios.dat
    File Mismatch: c:\windows\system32\oembios.sig

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8D2DB071-9445-42B6-9BE1-369951ED8175}</UGUID><Version>1.5.0717.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><PKey>*****-*****-*****-*****-B92Y8</PKey><PID>76487-640-1886516-23585</PID><PIDType>1</PIDType><SID>S-1-5-21-2000478354-1326574676-839522115</SID><SYSTEM><Manufacturer>NEC Computers International</Manufacturer><Model>POWERMATE ML250</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0170   </Version><SMBIOSVersion major="2" minor="3"/><Date>20050712000000.000000+000</Date></BIOS><HWID>D4AE32D70184404C</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57528</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Monday, March 31, 2008 11:19 AM
  • Hello Loiu,

     

     

    Please follow the below steps manually for a resolve. If this doesn’t work please touch back with the forum again.

     

    1.

    Click Start, and then click Run.

    2.

    In the Open box, type cmd, and then click OK.

    3.

    At the command prompt, type "regsvr32 softpub.dll", and then press ENTER.

    4.

    Click OK when you receive the message that DllRegisterServer in Softpub.dll succeeded.

     

    Repeat steps 1 through 4 for the following files: Wintrust.dll, Initpki.dll, Dssenh.dll, Rsaenh.dll, Gpkcsp.dll, Sccbase.dll, Slbcsp.dll, Mssip32.dll, and Cryptdlg.dll. Remember to put regsvr32 in front of all the .dll's in mention. ("regsvr32 wintrust.dll")

    "regsvr32 wintrust.dll"

    "regsvr32 Initpki.dll"

    "regsvr32 Dssenh.dll"

    "regsvr32 Rsaenh.dll"

    "regsvr32 Gpkcsp.dll"

    "regsvr32 Sccbase.dll"

    "regsvr32 Slbcsp.dll"

    "regsvr32 Mssip32.dll"

    "regsvr32 Cryptdlg.dll"

     

     

     

    5) After all the above files have been re-registered, type Exit at the command prompt to close it and return to Windows.

     

    6) Restart Windows and try to authenticate Windows again.

     

     

    Thank you

     

    Stephen Holm

    WGA Forum Volunteer

    Monday, March 31, 2008 10:35 PM