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Why is my windows7 suddenly is not genuine? RRS feed

  • Question

  • My version came with the laptop when i bought it, and i didnt install another version yet,
    please help  :( 
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-4F8HK-M4P73-W8DQG
    Windows Product Key Hash: Xs1iQgVeo0C+sObJxS7eu+FuBPQ=
    Windows Product ID: 00359-OEM-8992687-00057
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {437B42AE-0572-4619-A444-E1C7579579A3}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: proxy.admu.edu.ph:3128
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{437B42AE-0572-4619-A444-E1C7579579A3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-W8DQG</PKey><PID>00359-OEM-8992687-00057</PID><PIDType>2</PIDType><SID>S-1-5-21-335555861-3267940420-3770487936</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite A665D</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>1.30</Version><SMBIOSVersion major="2" minor="6"/><Date>20101230000000.000000+000</Date></BIOS><HWID>B3093A07018400F4</HWID><UserLCID>3409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>China Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSCPL</OEMID><OEMTableID>TOSCPL00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800057-02-1033-7600.0000-3282010
    Installation ID: 022284836925417065800162142223372192969280538294403285
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: W8DQG
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 12/15/2011 7:58:57 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x80072EE2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 10:11:2011 10:52
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAIAAgABAAEAAQACAAAAAgABAAEA6GFOq4uTpxdU+Zp2Nlr+843v6kXgUHwaCKQYeQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC TOSCPL TOSCPL00
      FACP TOSCPL TOSCPL00
      HPET TOSCPL TOSCPL00
      MCFG TOSCPL TOSCPL00
      SLIC TOSCPL TOSCPL00
      SSDT AMD   POWERNOW

    Thursday, December 15, 2011 12:06 PM

Answers

  • "bartmanandrobin" wrote in message news:b19ce01c-f3eb-45f5-81f9-1027d54d430f...

    I turned my HP desktop off for 6 days(no issues and a registered copy of Win7 from HP bought in 2010) and then as soon as I turned it back on it came up with Windows 7 Build 7601 This is not a genuine copy. Why did this happena nd what can I do without doing a system restore? This is a pretty shitty error from an authentic windows product! Can anybody please help?

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003

    Other data-->
    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>PPPPP-CCC#MMMMMMMM</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.15</Version><SMBIOSVersion major="2" minor="6"/><Date>20100625000000.000000+000</Date></BIOS

     

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Partial Product Key: 3Q6C9
    License Status: Notification
    Notification Reason: 0xC004F057.
    Remaining Windows rearm count: 3
    Trusted time: 16/12/2011 11:14:05 PM

     

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table

     

    For some reason, the OS is unable to see the BIOS SLIC table, which  is required to be able to self-activate the OEM_SLP Key in use here.
    To correct the problem, you need to use the Change Product Key link at the bottom of the System properties page, and change the Key to the one on your COA sticker on the machine’s case.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Monday, December 19, 2011 9:42 PM
    Friday, December 16, 2011 12:41 PM
    Moderator

All replies

  • Your Windows is properly licensed,

    License Status: Licensed
     
    You may have had an intermitent issue.  Running the MGADiag report may have corrected it since the tool does have some capability to do that. 

    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Thursday, December 15, 2011 3:13 PM
    Answerer
  • Your report shows that you had some problem with Validation - please try manual validation at www.microsoft.com/genuine/validate

    If it passes, you'll be offered IE9 and MSE - you don't need to take them.

    If it fails, please go to the Diagnostics page - www.microsoft.com/genuine/diag  - and see what it tells you about your connection  (your error message indicates a possible firewall problem, or just a bad internet connection)

     

    post back with your results and a new MGADiag report.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, December 16, 2011 11:57 AM
    Moderator
  • I turned my HP desktop off for 6 days(no issues and a registered copy of Win7 from HP bought in 2010) and then as soon as I turned it back on it came up with Windows 7 Build 7601 This is not a genuine copy. Why did this happena nd what can I do without doing a system restore? This is a pretty shitty error from an authentic windows product! Can anybody please help?

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {43D13EA5-04D0-4CE2-AA99-E54D71C16F61}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    2007 Microsoft Office system - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{43D13EA5-04D0-4CE2-AA99-E54D71C16F61}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-3790651962-2839073949-1934785821</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>PPPPP-CCC#MMMMMMMM</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.15</Version><SMBIOSVersion major="2" minor="6"/><Date>20100625000000.000000+000</Date></BIOS><HWID>999A3D07018400FE</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800010-02-3081-7600.0000-0742010
    Installation ID: 013396907553320872361611105123320690198193778242092043
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 3Q6C9
    License Status: Notification
    Notification Reason: 0xC004F057.
    Remaining Windows rearm count: 3
    Trusted time: 16/12/2011 11:14:05 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:6:2011 08:44
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEAAAABAAEAAQADAAAAAwABAAEA6GG4lHbIzhrC+MQxAkwBe7MsXJGcJ04UdlY=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-CPC
      FACP   HPQOEM  SLIC-CPC
      HPET   HPQOEM  SLIC-CPC
      MCFG   HPQOEM  SLIC-CPC
      OEMB   HPQOEM  SLIC-CPC
      SSDT   HPQOEM  SLIC-CPC
      GSCI   HPQOEM  SLIC-CPC
      SSDT   HPQOEM  SLIC-CPC

     

    Friday, December 16, 2011 12:22 PM
  • "bartmanandrobin" wrote in message news:b19ce01c-f3eb-45f5-81f9-1027d54d430f...

    I turned my HP desktop off for 6 days(no issues and a registered copy of Win7 from HP bought in 2010) and then as soon as I turned it back on it came up with Windows 7 Build 7601 This is not a genuine copy. Why did this happena nd what can I do without doing a system restore? This is a pretty shitty error from an authentic windows product! Can anybody please help?

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003

    Other data-->
    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>PPPPP-CCC#MMMMMMMM</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.15</Version><SMBIOSVersion major="2" minor="6"/><Date>20100625000000.000000+000</Date></BIOS

     

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Partial Product Key: 3Q6C9
    License Status: Notification
    Notification Reason: 0xC004F057.
    Remaining Windows rearm count: 3
    Trusted time: 16/12/2011 11:14:05 PM

     

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table

     

    For some reason, the OS is unable to see the BIOS SLIC table, which  is required to be able to self-activate the OEM_SLP Key in use here.
    To correct the problem, you need to use the Change Product Key link at the bottom of the System properties page, and change the Key to the one on your COA sticker on the machine’s case.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Monday, December 19, 2011 9:42 PM
    Friday, December 16, 2011 12:41 PM
    Moderator
  • Thanks Noel. I will see how I go with this. Rang HP and they want me to disable windows updates one by one till the  problem goes away then if that doesn't work do a system restore to factory default. I couldn't understand how this would help, your solution sounds better.
    Friday, December 16, 2011 9:27 PM
  • one question, how come Microsoft hasn't written a patch to repair this issue as it seems quite widespread and quite an annoying problem and quite time consuming for the user to fix, especially if you have no tech back groung you would have little hope. This is Microsofts issue and quite serious as it deals with a persons license rights to their product?
    Friday, December 16, 2011 9:32 PM
  • "bartmanandrobin" wrote in message news:b49e8841-497a-4a22-a18c-8b94c3ffd96c...
    one question, how come Microsoft hasn't written a patch to repair this issue as it seems quite widespread and quite an annoying problem and quite time consuming for the user to fix, especially if you have no tech back groung you would have little hope. This is Microsofts issue and quite serious as it deals with a persons license rights to their product?
     
    First off – the problem has nothing whatever to do with updates as such.
    Somewhere, something is blocking the OS’s view of the SLIC table that *should* be present in the BIOS (and is HP’s responsibility) – and which obviously was present at one time (have you updated the BIOS recently?).
    Since only a *very* few failures occur, it’s obviously something different about those machines, rather than the software itself being the problem. Tracking it down with precision would be a major expense for very little gain.
     
    Fixing it is a 5-minute job if you know what you’re doing – unfortunately it’s mostly undocumented, so the only way to find out about the test and the solution is to go to a reputable forum for assistance, or use other means.
     
    There are a multitude of ways to break WGA and getting a non-genuine notification of some kind – yours is one of the more common, but when you consider the number of installations, the number of failures we see is relatively small ( a LOT less than when Activation was first introduced with XP, while the protection it offers it greater, and the consequences of failure less).
     
    One gathers that a new version of the process will be coming with Windows8  - hopefully it will be less fragile than in Win 7 (which is, I think, already a lot less fragile than Vista). One innovation appears to be Startup-locking on a number of services, which may prevent tampering by malware or less savvy users.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, December 16, 2011 10:03 PM
    Moderator
  • thanks Noel have got onto HP again to see what they can tell me as I wasn't happy with the first response from their IT dept. Have a good weekend.
    Friday, December 16, 2011 10:59 PM