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  • Question

  • Original Thread:
    "I'm trying to validate my Windows XP and I've followed all the steps but it's not under system tools.  I even clicked the word bubble that pops up telling me to activate but it just goes away instead of openning up a new window or whatever.  If searched all over and even tried things recommended in different threads but nothing is working. Help, please!"




    Reply:
    If you cannot successfully activate via the internet, then choose the alternative option to "activate by phone".

     

    How to activate Windows XP by phone:


    To contact a Microsoft customer service representative to activate Windows by phone, follow these steps:

    1. Click 'Start', point to 'All Programs', point to 'Accessories', point to 'System Tools', and then click 'Activate Windows'.
      Or,
    click the Windows Activation icon in the notification area (aka system Tray).
      Or,
    clicking Start button, then Run, and type in "oobe/msoobe /a", then press the Enter key located on your keyboard.

    2. Click Yes, I want to telephone a customer service representative to active Windows now.  

    3. Follow the steps in the Activate Windows by phone dialog box, and then click Next.

    4. When activation is completed and you receive the following message, click OK.
     "You have successfully activated your copy of Windows". 

    How to activate Windows XP: http://support.microsoft.com/kb/307890/en-us



    My Reply:
    I already tried all of those.  I read it in a different thread.  When I tried the 3rd option and tried to Run it, it didn't work.  It said that it couldn't find oobe/msoobe /a.  I even tried it without the space before "/a".  Nothing worked.  I need something different.
    Saturday, August 25, 2007 11:53 PM

Answers

  • Are you receiving any error codes whatsoever or wording explaining problems?  Please follow the steps below. The test results will help us analyze the cause of your situation. 

     

    Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.

     

     

    Step 2 is tell us about the COA. Tell us:
    1. What edition of Windows XP is it for, Home, Pro, or Media Center?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key.
    5. Please also provide a short description of the issue you are experiencing.

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information

    that can personally identify you and can be fully reviewed, by you, before being posted.

    Thank you,

     

    Stephen Holm, MS

    Friday, September 14, 2007 10:38 PM