I am sure that you are way off topic for this forum, which is for Live Mesh - www.mesh.com
If you are looking for Microsoft contact information, go to the main www.microsoft.com site and click on the navigation link for Contact.
if you are looking to return a Microsoft retail product for refund -
http://www.microsoft.com/mscorp/productrefund/refund.asp
-steve
Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator