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i Bought a valid key from microsoft but it wont install RRS feed

  • Question

  • When I run the produt update tool it gives me this error message 0x800402c9

    Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Blocked VLK
    Validation Code: 3
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-2JCP3-74TCV-DRP8W
    Windows Product Key Hash: mcnJkIEt1SgYD5fgrq7Fe3P+ByU=
    Windows Product ID: 55274-646-8413912-23050
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.1.0.pro
    ID: {32174CE3-CCDA-447D-823C-E390057712A7}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    Microsoft Office FrontPage 2003 - 100 Genuine
    Microsoft Office Visio Professional 2003 - 100 Genuine
    Microsoft Office OneNote 2003 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control:
    Active scripting:
    Script ActiveX controls marked as safe for scripting:

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{32174CE3-CCDA-447D-823C-E390057712A7}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010100.1.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-DRP8W</PKey><PID>55274-646-8413912-23050</PID><PIDType>1</PIDType><SID>S-1-5-21-1757981266-1957994488-1060284298</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>hp Compaq nc8000 (DE543AV)      </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68BAR Ver. F.18</Version><SMBIOSVersion major="2" minor="3"/><Date>20060830******.******+***</Date></BIOS><HWID>15CF3007018400E2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>HP</name><model></model></SBID><OEM/><GANotification/></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57360</Pid><PidType>14</PidType></Product><Product GUID="{90170409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office FrontPage 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72079-640-0000106-55126</Pid><PidType>14</PidType></Product><Product GUID="{90510409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72085-640-0000106-55588</Pid><PidType>14</PidType></Product><Product GUID="{90A10409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office OneNote 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>70172-640-0000106-55539</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="17" Version="11" Result="100"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/><App Id="51" Version="11" Result="100"/><App Id="A1" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 65CC:Compaq Computer Corporation|17EB9:Compaq Computer Corporation|1FFEA:Compaq Computer Corporation|1F2FF:Compaq Computer Corporation|1F2FF:Compaq Computer Corporation|1FFEA:Hewlett-Packard Company|1F2FF:Hewlett-Packard Company
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    Friday, June 19, 2009 11:36 PM

Answers

  • Hello pyroinsa,

    The error you are experiencing using the Product Key updater utility means that the utility will not be able to successfully do its work.

    Unfortunately, you will have to back up and offload your data, then do a clean installation of XP using the XP CD that you will receive shortly in the mail.

    When you do the clean installation, please DO NOT install the Office programs that you have.  Your Office 2003 Pro is showing as a nongenuine installation of a Volume Licensing edition using a Blocked Volume License Product Key.  Your other Office programs are currently showing as Genuine, but it's very likely they too are pirated installations because they are also Volume Licenses.  Unless you have a valid and active Voluime Licensing Agreement with Microsoft, you are not entitled to use these programs.

    You may qualify for a discounted or complimentary copy of Office under the Genuine Office Offer, so please read the info at this FAQ:  http://www.microsoft.com/genuine/office/OGAKitInformation.aspx?displaylang=en
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, June 19, 2009 11:56 PM