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Windows XP Validation Error 13 RRS feed

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    I purchased a copy of Windows XP SP2, OEM Version, over Ebay several weeks ago. On installation it failed validation saying the key was invalid for this region.

    It arrived sealed with shrinkwrap with what appeared to be a valid CoA and registration code. The disc had all the holographic anti-piracy measures, wave-edge, genuine security tag on the bottom, and so on. Essentially everything provided on the page listing disc secruity features.

    Diagnostic info follows, but one thing I have gathered from browsing other posts on this forum is this may be a counterfeit disc; it was advertised as an OEM version of windows, with the following printed on the CD: "For distribution with a new PC only. For product support, contact the manufacturer of your PC." and has information saying the same on the attached manual, but if I'm reading it correctly this diagnostic seems to reveal that it may be a volume license of windows.

    Diagnostic info:

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Geographically blocked PID
    Validation Code: 13

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-2487J-KWKMF-RPWBY
    Windows Product Key Hash: A6tqZpYlrSkfmUWcaNDswSdRpOo=
    Windows Product ID: 55274-640-8834005-23226
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {0895D8AE-649E-4569-B83B-62D1921F6988}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0895D8AE-649E-4569-B83B-62D1921F6988}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RPWBY</PKey><PID>55274-640-8834005-23226</PID><PIDType>1</PIDType><SID>S-1-5-21-823518204-606747145-725345543</SID><SYSTEM><Manufacturer>Apple Inc.</Manufacturer><Model>MacBookPro4,1</Model></SYSTEM><BIOS><Manufacturer>Apple Inc.</Manufacturer><Version>   MBP41.88Z.00C1.B03.0802271651</Version><SMBIOSVersion major="2" minor="4"/><Date>20080227000000.000000+000</Date></BIOS><HWID>A0E7302F01842079</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData>   <Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: no
    Marker string from BIOS: N/A
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    Thursday, August 20, 2009 9:30 PM

Answers

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    Hello Meiteron,

    Yes, right now you do have a nongenuine installation of XP Pro on your Apple computer.  As you concluded, it's supposed to be an OEM license but the CD put down a Volume License, a very strong indicator of a counterfeit CD.

    You can try to change the Product Key from the one that was programmatically installed by the CD to the PK that is printed on the CoA using the PK Updater utility:  http://go.microsoft.com/fwlink/?linkid=45668  Once completed rerun the mgadiag utility and post the results.  My guess is that either the PK Updater will report that the PK on the CoA is "not valid for this system" or that once updated, the mgadiag utility is going to find that it is a blocked or invalid key.

    If so, you should notify the seller that they sent you a counterfeit copy of Windows and demand a full refund, getting eBay and PayPal and your credit card company involved if necessary.  It's sad to say, but a huge percentage of software sold on these auction sites is counterfeit.  Once you get the refund, please make your Windows XP purchase from a major local or online retailer, or from a source that you can trust.

    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, August 21, 2009 12:47 PM