This copy of windows is not genuine RRS feed

  • Question

  • Copy of the MGADiag below, many thanks in advance.

    Diagnostic Report (1.9.0027.0):
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-3HPT3-49HV2-WFB4W
    Windows Product Key Hash: nfYFvsD1M5viNWy80IqOUZmg3BI=
    Windows Product ID: 00371-OEM-9304192-52067
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {5BDB10B6-6893-4B91-9C56-226A5E6CC949}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.130318-1533
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{5BDB10B6-6893-4B91-9C56-226A5E6CC949}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WFB4W</PKey><PID>00371-OEM-9304192-52067</PID><PIDType>8</PIDType><SID>S-1-5-21-662954518-1636699065-1268313270</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Compaq 6910p (GH715AW#ABU)</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68MCU Ver. F.19</Version><SMBIOSVersion major="2" minor="4"/><Date>20100706000000.000000+000</Date></BIOS><HWID>7C3E3907018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: da22eadd-46dc-4056-a287-f5041c852470
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00186-041-952067-02-2057-7600.0000-3272012
    Installation ID: 014561321300420760251295473070149854954141101334061513
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: WFB4W
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 4
    Trusted time: 05/06/2013 22:02:42

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 5:28:2013 13:16
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:

    HWID Data-->

    OEM Activation 1.0 Data-->

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HP      30BE   
      FACP   HP      30BE   
      HPET   HP      30BE   
      MCFG   HP      30BE   
      TCPA   HP      30BE   
      ASF!   HP      CHIMAYU
      SSDT   HP      HPQPAT
      SSDT   HP      HPQPAT
      SSDT   HP      HPQPAT
      SSDT   HP      HPQPAT
      SSDT   HP      HPQPAT

    Wednesday, June 5, 2013 9:17 PM


  • Cached Online Validation Code: 0xc004c4a2

    your product key shows as blocked

    where did you get this key?

    what version and edition is stated on your COA?

    Wednesday, June 5, 2013 9:26 PM

All replies

  • Cached Online Validation Code: 0xc004c4a2

    your product key shows as blocked

    where did you get this key?

    what version and edition is stated on your COA?

    Wednesday, June 5, 2013 9:26 PM
  • Thanks for getting back to me.

    Bought the laptop from a local company inclusive of the operating system. I was there when they registered it over the phone.

    Have been using it for the last 7 months with no problem and it just started about a week ago.

    Guess I need to go back to them to ask them about a new valid key?

    Wednesday, June 5, 2013 9:32 PM
  • yes. let us know what happens.

    I think this computer originally shipped with Vista. (it has a vista bios marker)

    Wednesday, June 5, 2013 9:43 PM
  • That could be true as the company I bought it from gets a batch load of laptops and reconditions them (mix and match most likely), and install the version of windows I have.

    Shall call them tomorrow with the fact the activation key has been blocked and post back what they say.

    Thanks for your help.

    Wednesday, June 5, 2013 9:47 PM