Answered by:
This copy of windows is not genuine

Question
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Copy of the MGADiag below, many thanks in advance.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-3HPT3-49HV2-WFB4W
Windows Product Key Hash: nfYFvsD1M5viNWy80IqOUZmg3BI=
Windows Product ID: 00371-OEM-9304192-52067
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {5BDB10B6-6893-4B91-9C56-226A5E6CC949}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{5BDB10B6-6893-4B91-9C56-226A5E6CC949}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WFB4W</PKey><PID>00371-OEM-9304192-52067</PID><PIDType>8</PIDType><SID>S-1-5-21-662954518-1636699065-1268313270</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Compaq 6910p (GH715AW#ABU)</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68MCU Ver. F.19</Version><SMBIOSVersion major="2" minor="4"/><Date>20100706000000.000000+000</Date></BIOS><HWID>7C3E3907018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: da22eadd-46dc-4056-a287-f5041c852470
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00186-041-952067-02-2057-7600.0000-3272012
Installation ID: 014561321300420760251295473070149854954141101334061513
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: WFB4W
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 4
Trusted time: 05/06/2013 22:02:42Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: 0x0000000000000000
Event Time Stamp: 5:28:2013 13:16
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NgAAAAEABAABAAIAAAABAAAAAwABAAEAJJRE+tsc0m38kJIBoIXGswbXvGj+DNfcLB54jyqFOEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HP 30BE
FACP HP 30BE
HPET HP 30BE
MCFG HP 30BE
SLIC HPQOEM SLIC-MPC
TCPA HP 30BE
ASF! HP CHIMAYU
SSDT HP HPQPAT
SSDT HP HPQPAT
SSDT HP HPQPAT
SSDT HP HPQPAT
SSDT HP HPQPATWednesday, June 5, 2013 9:17 PM
Answers
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Cached Online Validation Code: 0xc004c4a2
your product key shows as blocked
where did you get this key?
what version and edition is stated on your COA?
- Edited by george1009Editor Wednesday, June 5, 2013 9:28 PM
- Proposed as answer by Noel D PatonModerator Saturday, June 8, 2013 1:21 PM
- Marked as answer by Noel D PatonModerator Sunday, June 16, 2013 9:53 PM
Wednesday, June 5, 2013 9:26 PMAnswerer
All replies
-
Cached Online Validation Code: 0xc004c4a2
your product key shows as blocked
where did you get this key?
what version and edition is stated on your COA?
- Edited by george1009Editor Wednesday, June 5, 2013 9:28 PM
- Proposed as answer by Noel D PatonModerator Saturday, June 8, 2013 1:21 PM
- Marked as answer by Noel D PatonModerator Sunday, June 16, 2013 9:53 PM
Wednesday, June 5, 2013 9:26 PMAnswerer -
Thanks for getting back to me.
Bought the laptop from a local company inclusive of the operating system. I was there when they registered it over the phone.
Have been using it for the last 7 months with no problem and it just started about a week ago.
Guess I need to go back to them to ask them about a new valid key?
Wednesday, June 5, 2013 9:32 PM -
yes. let us know what happens.
I think this computer originally shipped with Vista. (it has a vista bios marker)
Wednesday, June 5, 2013 9:43 PMAnswerer -
That could be true as the company I bought it from gets a batch load of laptops and reconditions them (mix and match most likely), and install the version of windows I have.
Shall call them tomorrow with the fact the activation key has been blocked and post back what they say.
Thanks for your help.
Wednesday, June 5, 2013 9:47 PM