Windows Vista Home Premium is marked as not genuine

All replies

• 

  

  0

  Sign in to vote

  Calling Microsoft at 866-530-6599, they looked up the full Vista Key and say it is not a valid key. Well I've never upgraded the operating system and haven't changed anything that I'm aware of. I did see other posts that perhaps a Microsoft update might have replaced a driver and so caused Vista to think the hardware had change and so caused it to want to be reactivated. If so, the key hasn't changed so I don't know why there is a problem. They suggested I call Dell. I called and they could only put me to their fee-based technical support.

  Sunday, October 31, 2010 6:12 PM
• 

  

  0

  Sign in to vote

  "Jay with Sabre" wrote in message news:0f575c5b-f05e-4211-a3cf-b3c9c58140f0...

  Windows Vista was suddenly marked as not genuine. No hardware or software upgrades. "slui.exe 4" gives me the Activation Window but "Buy a new product key online" gives me a browser with an "Action Requested" window. I click "Validate Now", Refresh since FireFox is being used, and Continue. The window redraws and does not do anything else.

  Running the link in IE gives me a browser window with "Windows Vista Activation Status: Action Requested". If I click "Validate Now" I get "genuine windows7 DLLegalization aspx displaylang en Error 0xC004C4A8 sGuid cde96555 a245 45be 89bd 03165fbd8823" in Bing's search. If I choose the Buy option then it gives a Window saying "Windows Activation is required" and "Consider upgrading to Windows 7!". Besides worrying about upgrading, I don't want to upgrade without correcting this "activation" issue. I can't find the "Phone Activation" option.

  My Genuine Diagnostics data is:

  Microsoft Windows Genuine Diagnostics Tool
  ==========================================

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Invalid License
  Validation Code: 50
  Cached Online Validation Code: 0xc004c4a8
  Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
  Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
  Windows Product ID: 89578-OEM-7332157-00204
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.0.6002.2.00010300.2.0.003
  ID: {7DCFB879-8652-4B5F-96E3-AD533E5EB6B3}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: Registered, 1.9.42.0
  Signed By: Microsoft
  Product Name: Windows Vista (TM) Home Premium
  Architecture: 0x00000000
  Build lab: 6002.vistasp2_gdr.100608-0458
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A

  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: 6.0.6002.16398

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: 2.0.48.0
  OGAExec.exe Signed By: Microsoft
  OGAAddin.dll Signed By: Microsoft

  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Ultimate 2007 - 100 Genuine
  Microsoft Office Visio Professional 2007 - 100 Genuine
  OGA Version: Registered, 2.0.48.0
  Signed By: Microsoft
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{7DCFB879-8652-4B5F -96E3-AD533E5EB6B3}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89578-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-1205422322-1149165297-3252530176</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1720                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A09</Version><SMBIOSVersion major="2" minor="4"/><Date>20080711000000.000000+000</Date></BIOS><HWID>66323507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002E-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Ultimate 2007</Name><Ver>12</Ver><Val>42783B456AC4EBA</Val><Hash>+4LC9HNuucTHdTcOqnhmCaVhFNc=</Hash><Pid>81608-861-9171055-65067</Pid><PidType>8</PidType></Product><Product GUID="{91120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>1E209F13920D6BC</Val><Hash>K0jgsAvFzuy5tsEUiYkqcBP5Lj0=</Hash><Pid>84890-862-6002974-63544</Pid><PidType>8</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="53" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

  Spsys.log Content: 0x80070002

  Licensing Data-->
  C:\Windows\system32\slmgr.vbs(1000, 9) (null): 0xC004E017

  Windows Activation Technologies-->
  N/A

  HWID Data-->
  HWID Hash Current: OgAAAAEABgABAAEAAQABAAAAAwABAAEA6GGyl/h9PIfqxnb/SEWicEaDlvlEF/L0mNu2NIZurFZGyg==

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20000
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC   DELL    M08   
    FACP   DELL    M08   
    HPET   DELL    M08   
    BOOT   DELL    M08   
    MCFG   DELL    M08   
    SLIC   DELL    M08   
    SSDT   PmRef  CpuPm

  
  The "Resolve" button is disabled. I can identify my full Product Id and full Vista Key, but they cannot reactivate my Windows Vista. Windows is "up to date" with all sercurity updates and is running Vista SP2.

  
  

  There's nothing wrong with your key - the one displayed above simply cannot be activated over the phone.

  OEM_SLP keys depend on the Licensing Store to carry data between the OS and the BIOS to activate the machine, and yours appears to be corrupted.....

  If you can read the key on the COA sticker on the machine, then Please try the below steps to recreate the Store with the correct data.
   
  1) Open an Internet Browser window.
  2) Type: %windir%\system32 into the browser address bar.
  3) Find the file CMD.exe
  4) Right-Click on CMD.exe and select 'Run as Administrator'
  5) Type: net stop slsvc  (it may ask you if you are sure, select yes)
  6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
  7) Type: rename tokens.dat tokens.bar
  8) Type: cd %windir%\system32
  9) Type: net start slsvc
  10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
  11) Restart your computer twice.
  12) You may be required to enter the Product Key and/or Activate.
   
   

   

  
   

  
  --
  
  

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  • Proposed as answer by Darin Smith MS Monday, November 1, 2010 10:28 PM
  • Marked as answer by Darin Smith MS Monday, November 1, 2010 10:28 PM

  Sunday, October 31, 2010 10:24 PM

  Moderator