Windows Live Care Tune-up has been running for several hours, stuck on defrag at 48%. I never moves on to Virus Scan. I have no compressed files, and I have few files compared to the size of my disk. Why does the program not work?
then reinstall One Care. If the issue persists please contact support.
How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2