I purchased a OneCare CD but it won't complete the installation.
It asks for some ID but never asks for the product key.
The information sites I was directed to didn't address the problem.
Please help.
One Care is nearing end of life and retail product keys are no longer being accepted. You may be eligible for a refund. See this post for information and options - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/0000c782-ed1b-4ed3-8afb-87989bb9638c
Jim