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does being out of the country affect Validation Issues? RRS feed

  • Question

  • My refurbished Dell was purchased in the US. After being in South Korea for a month, now it is failing validation. I'm wondering if "Geographically blocked PID" is because I'm currently located in Korea?



    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Geographically blocked PID
    Validation Code: 13

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-WGYJY-HHYDH-KKX9B
    Windows Product Key Hash: wxqOMJsR+LRtbxR3p9MmRqRwfUk=
    Windows Product ID: 76487-640-0427404-23195
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.xpn
    ID: {1466E9B3-BA23-4BA9-920F-AD0EA15F4BD8}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 13
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{1466E9B3-BA23-4BA9-920F-AD0EA15F4BD8}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.xpn</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-KKX9B</PKey><PID>76487-640-0427404-23195</PID><PIDType>1</PIDType><SID>S-1-5-21-1004336348-152049171-1177238915</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude D410                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="3"/><Date>20050629000000.000000+000</Date></BIOS><HWID>57A00E00018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>5F77A65FC0CA586</Val><Hash>b8FJ73+ULXvMyYnwXh4CzW6HHsM=</Hash><Pid>89388-707-6721212-65868</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/><App Id="A1" Version="12" Result="108"/><App Id="BA" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 17C52:Dell Inc|17C52:Microsoft Corporation
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    Sunday, August 9, 2009 8:24 AM

Answers

  • Hello 76driver,

    Your refurbished Dell has a nongenuine installation of a Volume Licensing edition of XP Pro installed, which is why you are receiving seeing a geographic block.

    Your Dell should have an OEM license installed for the edition of Windows described on the Certificate of Authenticty (CoA) affixed to the bottom of the computer.

    If the CoA is for XP Pro, try the Product key Updater Utility:  http://go.microsoft.com/fwlink/?linkid=45668

    Also, your installation of Office 2007 Pro Plus is likewise a nongenuine installation of a Volume Licensing-only edition of Office 2007.  Pleas uninstall this nongenuine software as soon as possible.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Monday, August 10, 2009 2:07 AM
  • Hello 76driver,

    Did you try the Product Key Updater Utility?

    You can contact Dell to order a set of reinstallation discs, too.  http://support.dell.com/support/topics/global.aspx/support/dellcare/en/backupcd_form?c=us&cs=19&l=en&s=dhs&redirect=1
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Monday, August 10, 2009 1:52 PM

All replies

  • also the Windows Product Key generated with the Diagnostic Tool does not match whats printed on my COA. Is this an issue?
    Sunday, August 9, 2009 8:27 AM
  • Hello 76driver,

    Your refurbished Dell has a nongenuine installation of a Volume Licensing edition of XP Pro installed, which is why you are receiving seeing a geographic block.

    Your Dell should have an OEM license installed for the edition of Windows described on the Certificate of Authenticty (CoA) affixed to the bottom of the computer.

    If the CoA is for XP Pro, try the Product key Updater Utility:  http://go.microsoft.com/fwlink/?linkid=45668

    Also, your installation of Office 2007 Pro Plus is likewise a nongenuine installation of a Volume Licensing-only edition of Office 2007.  Pleas uninstall this nongenuine software as soon as possible.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Monday, August 10, 2009 2:07 AM
  • Well that should teach me a lesson about buying a refurbished PC. Next time I buy a refurbished Mac.
    Monday, August 10, 2009 9:39 AM
  • Hello 76driver,

    Did you try the Product Key Updater Utility?

    You can contact Dell to order a set of reinstallation discs, too.  http://support.dell.com/support/topics/global.aspx/support/dellcare/en/backupcd_form?c=us&cs=19&l=en&s=dhs&redirect=1
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Monday, August 10, 2009 1:52 PM
  • Hi Dan and thanks for your help.

    Now I'm back in the States and I've just run the Product Key Updater Utility. Now it passes validation. Not sure if being back home in the States made a difference. But I'll be back in Korea in a couple weeks, and I'm really hoping I don't run into problems over there again.

    Here's the new MGA Diagnostic Tool readout:



    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-CBV9D-QBDGX-XT78Y
    Windows Product Key Hash: sJdQjI5KLQn1XdnPNl9FujWhFHc=
    Windows Product ID: 76487-OEM-2260173-89616
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.3.0.xpn
    ID: {1466E9B3-BA23-4BA9-920F-AD0EA15F4BD8}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{1466E9B3-BA23-4BA9-920F-AD0EA15F4BD8}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.xpn</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-XT78Y</PKey><PID>76487-OEM-2260173-89616</PID><PIDType>3</PIDType><SID>S-1-5-21-1004336348-152049171-1177238915</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude D410                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="3"/><Date>20050629000000.000000+000</Date></BIOS><HWID>57A00E00018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>5F77A65FC0CA586</Val><Hash>b8FJ73+ULXvMyYnwXh4CzW6HHsM=</Hash><Pid>89388-707-6721212-65868</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/><App Id="A1" Version="12" Result="108"/><App Id="BA" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 17C52:Dell Inc|17C52:Microsoft Corporation
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A


    Wednesday, August 12, 2009 10:01 AM
  • Hello 76driver,

    If you comare the two reports, the "before" was a Volume License installation and the "after" is an OEM system builder license (see Line 10).  The PK Updater took the PK that you entered from the Certificate of Authenticity (CoA) and after verifying that it is a good PK, scanned 6,000 system files for changes and finding none, it updated the license type from Volume to OEM.  As long as this remains constant, your XP installation will remain Genuine regradless of your location.

    You should order the discs from Dell in case you have to run a repair or clean installation of XP on your Dell.

    Unfortunately, your installation of Office 2007 Enterprise is still a problem, as it is likewise a nongenuine installation of a Volume Licensing-only edition of Office 2007.  Pleas uninstall this nongenuine software as soon as possible.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Wednesday, August 12, 2009 2:19 PM