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Configuring of new PC failed: Could not add the PC, please try again after some time. RRS feed

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    Please help!

     

    I'm having a constant error message as stated in the subject line.  No matter how many times I go back to resolve the issue, the issue remains.  I need to assign one of my pc's as a hub pc and use this on a total of 3 pc's.  How do I rid myself of the error message and square off on my problem?

     

    Thank you for your help!

     

    Jeff

    Thursday, May 29, 2008 8:11 AM

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    Jeff, could you clarify what the problem is and what you are encountering?

    Are you trying to activate a copy of OneCare recently installed or is it already activated and you are simply trying to make that PC a hub?

    At what point are you encountering the error? Are you being asked to provide your LiveID? Is it the subscription LiveID shown in Help/About on an activated PC?

    -steve

     

     

    Thursday, May 29, 2008 5:27 PM
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     Stephen Boots wrote:

    Jeff, could you clarify what the problem is and what you are encountering?

    Are you trying to activate a copy of OneCare recently installed or is it already activated and you are simply trying to make that PC a hub?

    At what point are you encountering the error? Are you being asked to provide your LiveID? Is it the subscription LiveID shown in Help/About on an activated PC?

    -steve

     

     



    I have the same problem: OneCare is activated, I have made my desktop PC a Hub, but on both the hub and the laptop I am trying to add, I keep getting the same unhelpful error message, no matter what quantity of 'some time' I use.

    This has occurred after re-formatting both machines, installing new operating systems and fresh installations of OneCare.

    Thanks Steve.

    Mark
    Monday, November 24, 2008 12:55 PM
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    Hello, Mark.

    Have you made one PC a hub successfully? If so, adding the other PC is done by simply activating OneCare on the other PC with the subscription LiveID - by being activated with the same LiveID, it is automatically part of the Circle and will appear on the hub shortly - as long as communications is not being blocked.

    -steve

     

    Monday, November 24, 2008 5:53 PM
    Moderator