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  • Question

  • I installed microsoft Office software with the requested code for instalation. This loaded, but it is not being certified. I have the code for verification.
    Thursday, October 8, 2009 8:21 PM

Answers

  • Hello JABY88,

    Here is a snippet of your mgadiag report:

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    Microsoft Office Standard Edition 2003 - 101 Not Activated
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1

    The report is telling us that you have two installations of Office 2003 on your computer:  one installation of Office Pro 2003 that is a nongenuine Volume Licensing installation, and the other is a retail license of Office Standard 2003 which is showing as not yet activated.

    Please follow these steps to correct the problem:

    1.  From Control Panel>Add or Remove Programs, uninstall the nongenuine installation of Office Professional 2003.
    2.  Restart the computer twice.
    3.  Click Start>All Programs>Microsoft Office Standard 2003>Word 2003 to open up Word.
    4.  At this point the Activation Wizard should automatically start.  If so, activate Office Standard Edition 2003 normally.
    5.  If the Activation Wizard does not start automatically, click on Word Help>Activate Product to start the Activation Wizard.  Activate Office Standard Edition 2003 normally.
    6.  Once activated, restart the computer.
    7.  Now visit www.microsoft.com/genuine and click on the Validate Office button to ensure your Office Standard 2003 validates normally.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Sunday, October 11, 2009 2:31 AM
  • Hello JABY88,

    Here is a snippet of your current mgadaig report:

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Standard Edition 2003 - 100 Genuine

    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    It looks like you were able to uninstall the nongenuine Office Professional 2003 installation, and to activate the Genuine Office Standard 2003 installation.

    If you are still seeing the nongenuine notices, then we have a little more clean-up to do.

    First, see if just visiting www.microsoft.com/genuine and clicking Validate Windows does the trick.  Restart after validating and use Office normally to see if the notices are gone.

    If not, please refer to this MS KB article http://support.microsoft.com/kb/903275, and scroll down to the "Method 2" section and run the MS FixIt that you see there.  Restart, revisit www.microsoft.com/genuine to Validate, then test Office to see if the messages are gone.


    Post back to let us know how you do :-)

    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Friday, December 11, 2009 11:02 PM
    Monday, October 19, 2009 1:47 PM

All replies

  • To help us analyze and troubleshoot the issue you are experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool

    Once you run the tool, click on the Continue button, then click on the Copy button and paste the report into your post. 

    Thank you!


    Carey Frisch
    Thursday, October 8, 2009 8:51 PM
  • Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-GVR92-67T9X-PP99M
    Windows Product Key Hash: nnW4qK/lxIQzoJnnA73JTs6Qa/o=
    Windows Product ID: 76487-OEM-2242605-55160
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {B3631EDA-E1F0-4141-B0E1-8F880780CD6B}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    Microsoft Office Standard Edition 2003 - 101 Not Activated
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{B3631EDA-E1F0-4141-B0E1-8F880780CD6B}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PP99M</PKey><PID>76487-OEM-2242605-55160</PID><PIDType>3</PIDType><SID>S-1-5-21-1004336348-1364589140-725345543</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>D845GLLY</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>LY84510A.86A.0029.P11.0212121810</Version><SMBIOSVersion major="2" minor="3"/><Date>20021212000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>A2FC324F01842062</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57565</Pid><PidType>14</PidType></Product><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>A7226CA4A22C066</Val><Hash>L4sFMwpFGNiAKMgNX1KO+8jvWZI=</Hash><Pid>70141-051-5605122-56521</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1A72B:GENUINE C&C INC
    Marker string from OEMBIOS.DAT: Dell System,Dell Computer,Dell System,Dell System

    OEM Activation 2.0 Data-->
    N/A

     

    Saturday, October 10, 2009 4:50 PM
  • Hello JABY88,

    Here is a snippet of your mgadiag report:

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    Microsoft Office Standard Edition 2003 - 101 Not Activated
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1

    The report is telling us that you have two installations of Office 2003 on your computer:  one installation of Office Pro 2003 that is a nongenuine Volume Licensing installation, and the other is a retail license of Office Standard 2003 which is showing as not yet activated.

    Please follow these steps to correct the problem:

    1.  From Control Panel>Add or Remove Programs, uninstall the nongenuine installation of Office Professional 2003.
    2.  Restart the computer twice.
    3.  Click Start>All Programs>Microsoft Office Standard 2003>Word 2003 to open up Word.
    4.  At this point the Activation Wizard should automatically start.  If so, activate Office Standard Edition 2003 normally.
    5.  If the Activation Wizard does not start automatically, click on Word Help>Activate Product to start the Activation Wizard.  Activate Office Standard Edition 2003 normally.
    6.  Once activated, restart the computer.
    7.  Now visit www.microsoft.com/genuine and click on the Validate Office button to ensure your Office Standard 2003 validates normally.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Sunday, October 11, 2009 2:31 AM
  • I dii as instructed and installed the Standard Vwersion includin registering with Microsoft but warning message still appears.
    Welcome to Office Insider. Helping you get what you want out of Microsoft Office
    Microsoft Office

    J, Microsoft® Office 2003 is packed with lots of useful tools and cool extras you may not have discovered yet. (Kind of like the supply closet at work – who knew paper clips came in so many colors?) Here are a few links to help get you started.

    .  
    Community help videos
    The top-rated community help videos for Microsoft Office Word, Excel®, PowerPoint®, Outlook®, and more. Microsoft Office people are a helpful bunch.

    .  
    Tips & Tricks
    Designed to simplify everyday tasks.

    .  
    Ask a question
    Ask questions and get answers from other people using Microsoft Office.



     
    Office 2003 Edition
      Check out these additional resources:

      Online support for Office 2003

      Check on Security Updates

      Download the Compatibility Pack to open Office 2007 files.

     
       


    .
    If you don't wish to receive any further Office Insider e-mails, please reply to this message with the word 'unsubscribe' in the subject line.

    This e-mail was sent by the Microsoft Corporation, One Microsoft Way, Redmond, Washington, USA 98052

    .
     
    Update your profile
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    Microsoft


    Saturday, October 17, 2009 7:34 PM
  • Hello JABY88,

    Please post a fresh report:  http://go.microsoft.com/fwlink/?linkid=52012
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Saturday, October 17, 2009 7:36 PM
  • Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-GVR92-67T9X-PP99M
    Windows Product Key Hash: nnW4qK/lxIQzoJnnA73JTs6Qa/o=
    Windows Product ID: 76487-OEM-2242605-55160
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {B3631EDA-E1F0-4141-B0E1-8F880780CD6B}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Standard Edition 2003 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{B3631EDA-E1F0-4141-B0E1-8F880780CD6B}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PP99M</PKey><PID>76487-OEM-2242605-55160</PID><PIDType>3</PIDType><SID>S-1-5-21-1004336348-1364589140-725345543</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>D845GLLY</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>LY84510A.86A.0029.P11.0212121810</Version><SMBIOSVersion major="2" minor="3"/><Date>20021212000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>A2FC324F01842062</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>A7226CA4A22C066</Val><Hash>L4sFMwpFGNiAKMgNX1KO+8jvWZI=</Hash><Pid>70141-051-5605122-56521</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1A72B:GENUINE C&C INC
    Marker string from OEMBIOS.DAT: Dell System,Dell Computer,Dell System,Dell System

    OEM Activation 2.0 Data-->
    N/A

     

    Sunday, October 18, 2009 6:52 PM
  • Hello JABY88,

    Here is a snippet of your current mgadaig report:

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Standard Edition 2003 - 100 Genuine

    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    It looks like you were able to uninstall the nongenuine Office Professional 2003 installation, and to activate the Genuine Office Standard 2003 installation.

    If you are still seeing the nongenuine notices, then we have a little more clean-up to do.

    First, see if just visiting www.microsoft.com/genuine and clicking Validate Windows does the trick.  Restart after validating and use Office normally to see if the notices are gone.

    If not, please refer to this MS KB article http://support.microsoft.com/kb/903275, and scroll down to the "Method 2" section and run the MS FixIt that you see there.  Restart, revisit www.microsoft.com/genuine to Validate, then test Office to see if the messages are gone.


    Post back to let us know how you do :-)

    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Friday, December 11, 2009 11:02 PM
    Monday, October 19, 2009 1:47 PM