Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
one care RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

    why can't i get the windows one care to work? not sure what to do next after purchashing a new subcription?

    • Moved by Whosane002 Thursday, September 24, 2009 5:20 AM (From:MSDN, TechNet, and Expression Profile Feedback)
    • Moved by Stephen BootsMVP, Moderator Thursday, September 24, 2009 1:15 PM new install (From:Windows Live OneCare General)
    Tuesday, September 22, 2009 5:50 PM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote
    Why did you post to the Expression Profile Feedback forum? That's the reason for the delayed response.

     

    Did you purchase by clicking Subscribe in OneCare or did you purchase by signing in at the OneCare web site? If the latter, click subscribe in OneCare and sign in with the *same* LiveID you used to purchase the subscription.


    If that does not resolve your problem, please contact support for help.
     

    How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90

    -steve

    Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
    Thursday, September 24, 2009 1:14 PM
    Moderator