locked
Missing games RRS feed

  • Question

  • Hello,
    I did reinstall of my windows due to problems with it.And now after reinstall I logged to my Xbox and my store account and my purchased game (Forza Motorsport 7 Ultimate edition) is missing.I also have Forza Horizon 3 which is there but Forza 7 dissappeared like it was never bought.What should I do?Thanks in advance
    Wednesday, March 28, 2018 7:33 PM

Answers

All replies

  • Hi Ivan,

    Sorry to hear about your issue. The XboxLiveDevelopment forum is for questions about developing games using Xbox Live services, so I've moved your question to the concierge forum. They should be able to point you in the right direction for where to get the best support for your issue.

    Regards,

    Nate

    Thursday, March 29, 2018 8:22 AM
  • Hello,

    you should ask here: https://support.xbox.com/en-ie

    I would suggest, you start a Support chat there.

    Regards, Guido

    Thursday, March 29, 2018 8:36 AM
  • Or only in the forum: https://www.xbox.com/en-IE/FORUMS
    Thursday, March 29, 2018 8:38 AM
  • or also ask for help over here.

    https://answers.microsoft.com/en-us/windows/forum/gaming

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Thursday, March 29, 2018 12:41 PM