Windows Build 6002 Not Genuine RRS feed

  • Question

  • I bought a HP Pavillion with Vista pre-installed and it is now saying it is not genuine.  The product sticker on the back has 2 characters that are un-readable. 

    I bought this computer in Korea and no longer live there. How can this be resolved? 

    Monday, August 27, 2012 2:08 AM


  • To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
     Once saved, run the tool.
    Click on the Continue button, which will produce the report.
     To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please

    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Monday, August 27, 2012 10:43 AM