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There is a duplicate name on the network RRS feed

  • Question

  • If I'm in the wrong forum please direct me to the proper one.  I bought a used laptop that had XP Pro installed but came without a Window disk.  The Windows installation became corrupted.  I was unable to repair it so I reloaded XP home.  Now I get an error message:  there is a duplicate name on the network.  I know this means there are 2 computers that have the same name and by changing the name of the laptop I can resolve this issue.  This occurred because I gave the laptop the same name it had before I loaded XP home.  Renaming it is an inelegant solution.  Is there a way I can edit WINS or NetBios to remove one of the names?
    Monday, January 5, 2009 5:14 PM

Answers

  • Jimsfield,

    Thank you for visiting the Windows Genuine Advantage (WGA) program forum. Installation issues are out of scope as well as out of our area of expertise. If you would like for us to review a diagnostic report in terms of validation, please see the following:

    This will try and identify the individual issue you may be experiencing.  By clicking the link below, you will download the Microsoft Genuine Advantage Diagnostic Tool (MGADT).  Then click the Run button. Then click the Run button again. Then click the Continue button to perform the diagnostic. The Windows tab should show, click the Copy button to paste your report to the clipboard.  Then paste the report into a New Post on this Forum by adding a post in it and pressing Ctrl V (to paste the text). Clicking the OK button will clear the Diagnostic window. Here is the download link:

    http://go.microsoft.com/fwlink/?linkid=52012

    Please tell us about the Certificate of Authenticity (COA) for your copy of Windows XP.

    1. What edition/version of Windows XP is titled?

    ·         Home

    ·         Professional

    ·         Media Center

    2. Does it read "OEM Software" or "OEM Product" in black lettering?

    3. Or, does it have the computer manufacturer's name in black lettering?                        

    4. Please provide the customer scenario you are experiencing.

    5. DO NOT post the Product Key.

    Not sure what to look for, see this page to reference your COA:

    http://www.microsoft.com/resources/howtotell/product.aspx?pID=2abf99cd-a5e4-469c-802e-55ca8ec542d5&cID=ea710cad-37b0-4975-bcd6-abfee19961df&method=oem&displaylang=en

    NOTE: The data collected with the MGADT does NOT contain any information that can personally identify you. The information can be fully reviewed, by you, before being posted.

    Thank you for your participation here on the Windows Genuine Advantage (WGA) program forums. We look forward to working with you.

    Rick

    PS - Please see the following for all other issues relating to Windows XP Setup.

    Discussions in Windows XP General” or the “Discussions in Windows XP Newsgroups” here:

    http://www.microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?dg=microsoft.public.windowsxp.general&lang=en&cr=US

    http://www.microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx

    • Marked as answer by RickImAPC Tuesday, January 6, 2009 10:55 PM
    Tuesday, January 6, 2009 10:54 PM

All replies

  • Jimsfield,

    Thank you for visiting the Windows Genuine Advantage (WGA) program forum. Installation issues are out of scope as well as out of our area of expertise. If you would like for us to review a diagnostic report in terms of validation, please see the following:

    This will try and identify the individual issue you may be experiencing.  By clicking the link below, you will download the Microsoft Genuine Advantage Diagnostic Tool (MGADT).  Then click the Run button. Then click the Run button again. Then click the Continue button to perform the diagnostic. The Windows tab should show, click the Copy button to paste your report to the clipboard.  Then paste the report into a New Post on this Forum by adding a post in it and pressing Ctrl V (to paste the text). Clicking the OK button will clear the Diagnostic window. Here is the download link:

    http://go.microsoft.com/fwlink/?linkid=52012

    Please tell us about the Certificate of Authenticity (COA) for your copy of Windows XP.

    1. What edition/version of Windows XP is titled?

    ·         Home

    ·         Professional

    ·         Media Center

    2. Does it read "OEM Software" or "OEM Product" in black lettering?

    3. Or, does it have the computer manufacturer's name in black lettering?                        

    4. Please provide the customer scenario you are experiencing.

    5. DO NOT post the Product Key.

    Not sure what to look for, see this page to reference your COA:

    http://www.microsoft.com/resources/howtotell/product.aspx?pID=2abf99cd-a5e4-469c-802e-55ca8ec542d5&cID=ea710cad-37b0-4975-bcd6-abfee19961df&method=oem&displaylang=en

    NOTE: The data collected with the MGADT does NOT contain any information that can personally identify you. The information can be fully reviewed, by you, before being posted.

    Thank you for your participation here on the Windows Genuine Advantage (WGA) program forums. We look forward to working with you.

    Rick

    PS - Please see the following for all other issues relating to Windows XP Setup.

    Discussions in Windows XP General” or the “Discussions in Windows XP Newsgroups” here:

    http://www.microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?dg=microsoft.public.windowsxp.general&lang=en&cr=US

    http://www.microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx

    • Marked as answer by RickImAPC Tuesday, January 6, 2009 10:55 PM
    Tuesday, January 6, 2009 10:54 PM
  • Thanx for your response.  XP validation went without a hitch.  I'll look at the links you provided.
    Wednesday, January 7, 2009 5:54 PM
  • Excellent.

    Rick
    Wednesday, January 7, 2009 6:38 PM