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  • Question

  • I've not yet been told that my copy is not genuine, and I don't think I will. Does anyone know why this error message might pop up? MGA diagnostic below.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
    Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
    Windows Product ID: 00359-OEM-8992687-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {506A3964-25DC-480E-B0DB-7703C62F91A3}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.150202-1526
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{506A3964-25DC-480E-B0DB-7703C62F91A3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-3699233546-2822249077-2150186897</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>GA-78LMT-S2</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F5</Version><SMBIOSVersion major="2" minor="4"/><Date>20121019000000.000000+000</Date></BIOS><HWID>20133207018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800006-02-1033-7601.0000-1712011
    Installation ID: 015263987384180372032873902085549610143454208682564332
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 7QJB7
    License Status: Notification
    Notification Reason: 0xC004F057.
    Remaining Windows rearm count: 2
    Trusted time: 3/14/2015 6:36:39 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 2:15:2015 18:20
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEABAABAAEAAAACAAAAAQABAAEA6GG4D+YqEDPgqBiIVPLezsL3ipv0ASuzQho=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC GBT   GBTUACPI
      FACP GBT   GBTUACPI
      HPET GBT   GBTUACPI
      MCFG GBT   GBTUACPI
      SSDT PTLTD POWERNOW
      MSDM GBT   GBTUACPI
      TAMG GBT   GBT   B0

    UPDATE: Now I'm being told it's not genuine.
    • Edited by asmcint Saturday, March 14, 2015 12:58 PM
    Saturday, March 14, 2015 12:40 PM

Answers

  • The OEM_SLP Key in use is ONLY valid on the original manufacturer's motherboard.

    Changing the motherboard invalidates the Key and the license to use Windows.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, March 26, 2015 5:49 PM
    Moderator

All replies

  • Spoke with the guys at the Answer Desk, turns out a block was put on my license by Acer, couldn't get in contact with them because they're assholes who require an in-warranty product in order to so much as lift a finger for you, said to hell with it and moved to the Windows 10 technical preview. Consider this matter closed.
    Sunday, March 15, 2015 10:36 PM
  • The OEM_SLP Key in use is ONLY valid on the original manufacturer's motherboard.

    Changing the motherboard invalidates the Key and the license to use Windows.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, March 26, 2015 5:49 PM
    Moderator
  • So... I'm being punished for upgrading my PC with my own damn money. How is that remotely fair? I understand wanting to avoid software piracy, but that's just utterly ridiculous.
    Thursday, March 26, 2015 6:33 PM
  • OEM keys are significantly less costly than Retail versions that can be transferred to new hardware.  That is why they are keyed to only the original motherboard.

    Please do not read this sentence. Please ignore the previous sentence.

    Friday, March 27, 2015 2:45 PM
  • I don't care about the price, punishing users for upgrading systems that they paid for already is fundamentally anti-consumer! I needed a new motherboard so that I could load more RAM, and to punish me for getting it and using it is so utterly stupid I want to puke! What kind of crack was everyone doing when they came up with this crap!?
    Friday, March 27, 2015 8:45 PM
  • OEM installs were made cheaper so the entire system could be sold at a lower price.  To do so, Microsoft decided to license them only for the original hardware.  It was installed and configured at the factory and set up to self activate through the BIOS.  With a new BIOS the system has detected that the original hardware is no longer installed and thus the license no longer valid.  If you purchase a Retail (or OEM System Builder) license, those should transfer to new hardware without problems.  It is unfortunate, but this is the path that Microsoft chose when creating licenses.  We can either choose to use the Windows software under those terms, or choose to use an alternative product such as Linux.

        


     

    Please do not read this sentence. Please ignore the previous sentence.

    • Proposed as answer by Noel D PatonModerator Saturday, April 4, 2015 7:30 AM
    • Unproposed as answer by asmcint Saturday, April 4, 2015 6:53 PM
    Monday, March 30, 2015 4:30 PM
  • I understand the decision, my point is that it's a ******** stupid decision! There is no justification for punishing me for changing one part out and adding one part. I did not move to a new system entirely. If I had, I could deal with this. But to punish me for upgrading an existing system, an action that forms a vast portion of the PC industry, is absolutely retarded, and a blatant "**** you" to consumers. There has to be a better way to approach OEM installations.
    Saturday, April 4, 2015 6:56 PM
  • If you had bothered to read any of the License agreements which you are deemed to have signed by installing Windows on your machine you would have known the situation.

    Your anger is no excuse for breaching the rules of etiquette which hopefully prevail in this forum.

    Further breaches will result in action by Microsoft moderators, and may lead to your being banned.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Monday, April 6, 2015 4:14 PM
    Moderator
  • First off, license agreement? If it isn't plainly visible upon first time setup(and it most definitely is not), I didn't agree to it. I bought the original PC, plugged it up, and it ran. TADAA. And there was definitely no license agreement plainly visible any of the times I reformatted.

    Second. Rules of etiquette? Care to show me where that is? Because I looked around this forum for such rules, and found nothing whatsoever.

    Finally, at this point I'm just trying to get you people to admit how utterly asinine this system is and stop defending such an anti-consumer practice.

    Monday, April 6, 2015 5:19 PM
  • 1) When you first installed Windows on your machine (and whenever you reinstalled it) you were REQUIRED to agree to the Licensing terms that apply to that license before the install could proceed.

    2) again - when you signed up for a username for these forums, you were REQUIRED to agree to the terms and conditions that apply. They are also linked to at the bottom of EVERY page. http://www.microsoft.com/about/legal/en/us/intellectualproperty/copyright/default.aspx

    The practices you are complaining about is the reason that Windows machines are so cheap.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Monday, April 6, 2015 7:16 PM
    Moderator
  •  there was definitely no license agreement plainly visible any of the times I reformatted.

     

    Finally, at this point I'm just trying to get you people to admit how utterly asinine this system is and stop defending such an anti-consumer practice.

    1) This is absolutely untrue regardless of what you say.  I install Windows OS as part of my job so I have done it hundreds if not thousands of times.  There is a page at the beginning with a lot of fine print legal wording and an "I agree" and an "I do not agree" button.  You CANNOT install the OS without accepting via the "I Agree" button/checkbox.  Doing so means that you have read the text (even if you haven't) and agree with it.  This has been the case AT LEAST since Windows 2000 was released.  If an OEM made the PC for you, you allowed them to agree on your behalf when you purchased the system, or they installed it up to the point where you had to make the choice yourself.  And if you have reformatted and reinstalled you had to have encountered this screen.

      

    2) None of us are Microsoft employees.  We are all simply interested volunteers.  Whether or not we agree with Microsoft's business decisions is completely irrelevant.  We are not defending said practices, merely stating them.  No one is forcing anyone to use their products.  There is more than one free alternative to Windows available.  I myself have both Windows systems and Ubuntu systems.


    Please do not read this sentence. Please ignore the previous sentence.


    Monday, April 6, 2015 9:10 PM