Install white screen

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   What is the default web browser that you use? If it is not Internet Explorer, set that to be the default and try again.
  Otherwise, review the following:
   

  See this post for the KB article to troubleshoot install problems - http://social.microsoft.com/forums/en-US/onecareinstallandactivate/thread/ba26b781-da18-4ce4-be8c-22647bd5d8fc/
  
  If none of the information from there helps, please contact support:
   

  How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
  
  -steve

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  Microsoft MVP Windows Live / Windows Live OneCare Forum Moderator

  • Marked as answer by Stephen BootsMVP, Moderator Thursday, January 15, 2009 2:52 PM

  Thursday, January 15, 2009 2:51 PM

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