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Automatic Configuration fail in Access 2007 was working fine RRS feed

  • Question

  • I download the office 2007 trial suite and installed no problem. Been working on an Access/Excel project for the last 2 weeks.  Tonight I closed access and tried to run it again.  The installation screen started, failed and then i got the following message:

    "Automatic Configuration of the current version of Microsoft Office Access has failed. Your database might not function correctly.  This can occur if you do not have the necessary permissions to install Microsoft Access on this computer"

    I did have access 2003 open while I was copying vba code over from a prior project.  Any help greatly appreciated I'm dead in the water here and Google brought no solution. Here are the tool results:

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-BWQ3X-J26QV-8YG6Y
    Windows Product Key Hash: q3KWKvCVvc3bU3SR0Dj92TrBHgk=
    Windows Product ID: 76477-OEM-2171325-37880
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010300.3.0.hom
    ID: {66CA6501-14DD-429B-B360-C624EA872F0A}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Edition 2003 - 100 Genuine
    Microsoft Office Project Standard 2003 - 100 Genuine
    Microsoft Office Professional 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Documents and Settings\ARI\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{66CA6501-14DD-429B-B360-C624EA872F0A}</UGUID><Version>1.9.0019.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-8YG6Y</PKey><PID>76477-OEM-2171325-37880</PID><PIDType>3</PIDType><SID>S-1-5-21-796845957-790525478-839522115</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS M2N32-SLI DELUXE ACPI BIOS Revision 0302</Version><SMBIOSVersion major="2" minor="3"/><Date>20060511000000.000000+000</Date></BIOS><HWID>0D0C321F01848B78</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.7.18.5"/><File Name="WgaLogon.dll" Version="1.7.18.5"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>680343770F73D78</Val><Hash>4NNNTDvrTSajJGfLfOHn0zldpII=</Hash><Pid>70145-700-6578423-57239</Pid><PidType>1</PidType></Product><Product GUID="{913A0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Standard 2003</Name><Ver>11</Ver><Val>9003D48701CAD78</Val><Hash>hS6RAA4ec43QEQ4dQFoU+fMSY8I=</Hash><Pid>72076-700-4041586-55935</Pid><PidType>1</PidType></Product><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>8F670A6ABEE72B4</Val><Hash>1j9hu9X0TfidXRP38G5KgdOO21g=</Hash><Pid>81605-346-6646587-65928</Pid><PidType>10</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="3A" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: no
    Marker string from BIOS: N/A
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    Monday, March 15, 2010 5:24 AM

Answers

  • Hello Johnleb,

    Here is a snippet of your mgadiag report:

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Edition 2003 - 100 Genuine
    Microsoft Office Project Standard 2003 - 100 Genuine
    Microsoft Office Professional 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005


    Your Office 2003 and 2007 and Project installations are reporting as Genuine, and your computer does not have the OGA Notifier program installed, so it's very unlikely that some sort of issue with Office Genuine Advantage is the source of your problem.

    May I suggest a post in the Office Access Newsgroups?
    http://www.microsoft.com/office/community/en-us/default.mspx?dg=microsoft.public.access&lang=en&cr=US

    Good Luck! :-)
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Monday, March 15, 2010 2:14 PM