locked
my office xp can't update any add-on component?? RRS feed

  • Question

  • hello all Bro, I'm a new member in this room. Plz help me something about my Office XP.

    When I update add-on for my Outlook, Windows alert my Office's license fail, but I has been activated it.

    Here, my Office Genuine report:

    Diagnostic Report (1.5.0723.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Windows Product Key: *****-*****-D2R7C-PBP3Y-B4G7M
    Windows Product Key Hash: f1XvCFHavvybMcKYhNfsHQFgAmI=
    Windows Product ID: 69831-640-1780577-45389
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: 72041718-9a83-4fc8-91ab-f3de35885233
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.722.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-222-80004005_025D1FF3-335-80004005_025D1FF3-269-80004005
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.5.554.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    OGA Version: Registered, 1.6.18.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-222-80004005_025D1FF3-335-80004005_025D1FF3-269-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>72041718-9a83-4fc8-91ab-f3de35885233</UGUID><Version>1.5.0723.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-B4G7M</PKey><PID>69831-640-1780577-45389</PID><PIDType>1</PIDType><SID>S-1-5-21-1844237615-1606980848-1060284298</SID><SYSTEM><Manufacturer>VIA Technologies, Inc.</Manufacturer><Model>VT82C692BX</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>4.51 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>19991117000000.000000+000</Date></BIOS><HWID>80F93BC7F9842049</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SE Asia Standard Time(GMT+07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17402</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

    ------------------------------------------------------------------------

    Plz help me what thing I do so I can update add-in for my Outlook. Thanks very much.

    Thursday, December 7, 2006 6:27 PM

Answers

  •  daydu wrote:

    hello all Bro, I'm a new member in this room. Plz help me something about my Office XP.

    When I update add-on for my Outlook, Windows alert my Office's license fail, but I has been activated it.

    Here, my Office Genuine report:

    Diagnostic Report (1.5.0723.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Windows Product Key: *****-*****-D2R7C-PBP3Y-B4G7M
    Windows Product Key Hash: f1XvCFHavvybMcKYhNfsHQFgAmI=
    Windows Product ID: 69831-640-1780577-45389
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: 72041718-9a83-4fc8-91ab-f3de35885233
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.722.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-222-80004005_025D1FF3-335-80004005_025D1FF3-269-80004005
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.5.554.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    OGA Version: Registered, 1.6.18.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-222-80004005_025D1FF3-335-80004005_025D1FF3-269-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>72041718-9a83-4fc8-91ab-f3de35885233</UGUID><Version>1.5.0723.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-B4G7M</PKey><PID>69831-640-1780577-45389</PID><PIDType>1</PIDType><SID>S-1-5-21-1844237615-1606980848-1060284298</SID><SYSTEM><Manufacturer>VIA Technologies, Inc.</Manufacturer><Model>VT82C692BX</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>4.51 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>19991117000000.000000+000</Date></BIOS><HWID>80F93BC7F9842049</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SE Asia Standard Time(GMT+07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17402</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

    ------------------------------------------------------------------------

    Plz help me what thing I do so I can update add-in for my Outlook. Thanks very much.

    Hi Daydu,

    You will not be able to download add-on components for Office at this time.  The product key used to install Office is a blocked VLK (volume license key).  You will need to reinstall your copy of Office with the product key was provided with the Microsoft Office product.

    Once you do this you should be fine.

    Thanks,
    Michelle

     

    Thursday, December 14, 2006 8:59 PM

All replies

  • It appears you have an OEM version of Microsoft Office XP Professional with Frontpage installed.  That version is a one-time license for installation on the very first computer it was installed and activated on and cannot be transferred or used on a different computer.  In order to resolve your problem, you'll need to uninstall this version, then go out and purchase a new copy of Microsoft Office and install it.
    Thursday, December 7, 2006 7:00 PM
  •  daydu wrote:

    hello all Bro, I'm a new member in this room. Plz help me something about my Office XP.

    When I update add-on for my Outlook, Windows alert my Office's license fail, but I has been activated it.

    Here, my Office Genuine report:

    Diagnostic Report (1.5.0723.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Windows Product Key: *****-*****-D2R7C-PBP3Y-B4G7M
    Windows Product Key Hash: f1XvCFHavvybMcKYhNfsHQFgAmI=
    Windows Product ID: 69831-640-1780577-45389
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: 72041718-9a83-4fc8-91ab-f3de35885233
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.722.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-222-80004005_025D1FF3-335-80004005_025D1FF3-269-80004005
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.5.554.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    OGA Version: Registered, 1.6.18.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-222-80004005_025D1FF3-335-80004005_025D1FF3-269-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>72041718-9a83-4fc8-91ab-f3de35885233</UGUID><Version>1.5.0723.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-B4G7M</PKey><PID>69831-640-1780577-45389</PID><PIDType>1</PIDType><SID>S-1-5-21-1844237615-1606980848-1060284298</SID><SYSTEM><Manufacturer>VIA Technologies, Inc.</Manufacturer><Model>VT82C692BX</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>4.51 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>19991117000000.000000+000</Date></BIOS><HWID>80F93BC7F9842049</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SE Asia Standard Time(GMT+07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17402</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

    ------------------------------------------------------------------------

    Plz help me what thing I do so I can update add-in for my Outlook. Thanks very much.

    Hi Daydu,

    You will not be able to download add-on components for Office at this time.  The product key used to install Office is a blocked VLK (volume license key).  You will need to reinstall your copy of Office with the product key was provided with the Microsoft Office product.

    Once you do this you should be fine.

    Thanks,
    Michelle

     

    Thursday, December 14, 2006 8:59 PM