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Unable to install Fix It Center RRS feed

  • Question

  • Mr Chow,

    I ran the reg query in command prompt, and it reported that it was unable to find the specified registry key or value. I also ran the restore autorun that MarguS suggested, and I still can't install Fix It Center. I am running Windows 7 Professional 64 bit with only Microsoft Security Essentials running as an anti virus. I tried installing with both the firewall off and Security Essentials off to no avail. 

    Do you have any other suggestions?

    I would really like to have Fix It Center on my computer.

    Thanks,

    Friday, May 7, 2010 2:39 AM

All replies

  • @daulthou

    Thank you for your interest in Microsoft Fix it Center (beta).

    Thank you for your enquiry. I see that you posted questions on multiple threads. Would you please kindly re-iterate the exact error message(s) you encountered when installing the application?

    Have you seen any warning and error events shown in the Application section under the Windows Logs for the "MatSvc" event source? To find such events,

    1. Run "eventvwr.msc" from the Start menu or the Run box (with the Start-R key).

    2. Expand "Windows Logs" on the left pane. Select "Application" under the expanded "Windows Logs" node.

    3. Click on "Filter Current Log..." on the Actions pane on the right.

    4. Select "MatSvc" from the "Event sources" dropdown box. Hit OK.

    5. Select all the events shown and right click on any of them. On the popup menu that came up, select Copy -> Copy Details as Text.

    6. Paste the copied text to this thread.


    Regards

    Daniel Chow
    Sr. Software Development Engineer
    Product Quality and Online

    This email is provided "AS IS" with no warranties, and confers no rights.
    Saturday, May 8, 2010 3:21 AM
    Moderator
  • matsvc was not there help me please!  jimi bonne
    Monday, August 9, 2010 11:24 PM