Microsoft Dynamics CRM Email Router Error RRS feed

  • Question

  • Hi,

    I have installed the Microsoft Dynamics CRM 2011 Email Router Error on server but when i am going to check Test Access i am having the error.

    Outgoing Status: Failure - Type 'System.ServiceModel.Channels.ReceivedFault' in Assembly 'System.ServiceModel, Version=, Culture=neutral, PublicKeyToken=b77a5c561934e089' is not marked as serializable.

    Please advise me how to rectifiy this error.


    Mohammad Salman

    Tuesday, September 4, 2012 8:04 AM

All replies

  • Please check : http://isolatedstorage.wordpress.com/2012/02/06/crm-2011-email-router-fault/

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    • Proposed as answer by HIMBAP Tuesday, September 4, 2012 8:11 AM
    Tuesday, September 4, 2012 8:11 AM
  • Hi,

    This error is received basically due to incorrect service account and credentials in your setting for the Email Router as well as incorrect privileges for that account.

    I would suggest to go through the below link provided by microsoft to have a good understanding of using different options of configuring the Email Router. Although it is lengthy, but still it gives good information about what options/ways should be selected under what circumstances.


    Also, the following link provides different scenarios to handle the email router problems:


    In addition to this, I would also suggest in case you are using the exchange services then proper access needs to be given at the exchange/domain servers also without which even though your email router configuration is correct but it will not authenticate at the exchange/domain servers.

    Let me know in case you find any difficulty after going through the links provided above and that of Mahender.


    • Proposed as answer by CRMExpert Tuesday, September 4, 2012 8:34 AM
    Tuesday, September 4, 2012 8:33 AM
  • Hi

    Please refer the following links




    Thanks & Regards Dhamodharan R

    Thursday, September 13, 2012 5:52 AM