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Validating Office 2003 RRS feed

  • Question

  • I am getting the same validation error messages as other contributors.  My system tells me I am running Office Professional but I only have an original upgrade CD for Standard Office.  I vaguely recollect a company I used to work for gave me a version of Professional for working at home.  I did not realise it might no longer be valid after I had left them.  I assume the solution is to uninstall the version of Office Professional currently on my machine and reload the Standard edition.  I am confident this will be genuine having bought it from Amazon.

    Is this the correct course of action?

    What will be the impact, if any, on word, excel and powerpoint files I have created over the last couple of years?

    Below is the validation report just in case my diagnosis is wrong.

    Many thanks

    Bertie9

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
    Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
    Windows Product ID: 89578-OEM-7332157-00204
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {53135004-FBEB-48CF-8B51-B7CA536CE8C3}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.090803-2339
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{53135004-FBEB-48CF-8B51-B7CA536CE8C3}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89578-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-3918725556-552494992-2401961329</SID><SYSTEM><Manufacturer>Dell Inc</Manufacturer><Model>Dimension E521</Model></SYSTEM><BIOS><Manufacturer>Dell Inc</Manufacturer><Version>1.1.8 </Version><SMBIOSVersion major="2" minor="4"/><Date>20070418000000.000000+000</Date></BIOS><HWID>26303507018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>bMk    </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57519</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500204-02-2057-6000.0000-1702007
    Installation ID: 012672787600997663720880723861698030548365434401719132
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: B9HD2
    License Status: Licensed

    HWID Data-->
    HWID Hash Current: NgAAAAEAAgABAAIAAQABAAAABAABAAEAJJTaMqg4Vspc3rSFeIy+fPL0JtpdUDSOrFYv2o62

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    bMk   
      FACP   DELL    bMk   
      HPET   DELL    bMk   
      BOOT   DELL    bMk   
      MCFG   DELL    bMk   
      SSDT   PTLTD   POWERNOW
      SLIC   DELL    bMk   

     

    Thursday, November 5, 2009 1:36 PM

Answers

  • Hello Bertie09,

    You are correct, you do have a nongenuine volume licensing installation of Office Professional 2003 currently on your Dell Dimension computer.

    Your plan is sound:

    Even though uninstalling Office does not intentionally delete any documents, data, email, etc, it's always a good idea to back up important data on a regular basis, and especially whenever you make a big change to the computer, like uninstalling a major program like Office.

    Uninstall the nongenuine Office using the Programs applet of Control Panel.

    Restart twice.

    Install the (expected to be) genuine copy of Office Standard (not sure if XP or 2003) that you have.  After installation, restart the computer, then open up Office and activate normally.

    After activation, visit www.microsoft.com/genuine to Validate Office.  Office should validate normally.

    After validation, open up an Office program and go to a document.  You should not see any nongenuine notices.  If you do, then there is some clean-up we have to do of remnants from the old nongenuine Office.  Post back and we'll help you get that cleaned up.

    Please post back and let us know how you made out :-)
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Thursday, November 5, 2009 6:14 PM
    Thursday, November 5, 2009 4:31 PM

All replies

  • Hello Bertie09,

    You are correct, you do have a nongenuine volume licensing installation of Office Professional 2003 currently on your Dell Dimension computer.

    Your plan is sound:

    Even though uninstalling Office does not intentionally delete any documents, data, email, etc, it's always a good idea to back up important data on a regular basis, and especially whenever you make a big change to the computer, like uninstalling a major program like Office.

    Uninstall the nongenuine Office using the Programs applet of Control Panel.

    Restart twice.

    Install the (expected to be) genuine copy of Office Standard (not sure if XP or 2003) that you have.  After installation, restart the computer, then open up Office and activate normally.

    After activation, visit www.microsoft.com/genuine to Validate Office.  Office should validate normally.

    After validation, open up an Office program and go to a document.  You should not see any nongenuine notices.  If you do, then there is some clean-up we have to do of remnants from the old nongenuine Office.  Post back and we'll help you get that cleaned up.

    Please post back and let us know how you made out :-)
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Thursday, November 5, 2009 6:14 PM
    Thursday, November 5, 2009 4:31 PM
  • Dan,

    Many thanks for this.  Please answer one question before I carry out the uninstall and install.  I have an valid upgrade version of 2003 Office Standard.  Will it still work after I have uninstalled the nongenuine version given there will then be no version of Office on my computer?

    Thanks

    Bertie9
    Friday, November 6, 2009 4:58 PM
  • Hello Bertie9,

    It is true that an upgrade disc for Office 2003 will not install if you do not have a previous Office or Works suite or program from which you can upgrade.

    But, it is not necessary to have that previous program actually installed on the computer.  If you have the previous program's installation CD, you can still proceed with the installation of your Office 2003 upgrade.  Early in Office 2003's Setup, it will tell you it can't find a previous installation.  At that point you remove the Office 2003 upgrade installation CD, insert the previous program's installation CD, which is then seen and acknowledged by Setup, which will then tell you to put its own CD back in and Setup will complete.

    Reference:  http://support.microsoft.com/kb/315995
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, November 6, 2009 5:23 PM
  • Dan,

    I'm not sure if I'm screwed here.  I cannot find my original Office CD.  I do have CDs for Works 8.5.  Is this sufficient?

    Regards,

    Bertie9
    Friday, November 6, 2009 6:04 PM
  • Hello Bertie9,

    According to this http://www.winsupersite.com/showcase/office2003_editions.asp, yes.  See the table titled, "Microsoft Office 2003 Retail Pricing."


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, November 6, 2009 7:37 PM