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Error Processing the URL RRS feed

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  • Please contact me at learnmgr@microsoft.com so that I can point you in the right direction on where to get support for this issue.

    Thanks!
    Alicia
    Program Manager, Server and Tools Online Engineering Live Services Team
    Wednesday, June 25, 2008 11:46 PM
    Moderator
  • I am having the same problem but only on my laptop that has Vista. Additionally, when I click on any of my learning courses, they won't open any longer. Everything was ok up till around last Sunday.

    Thankful for assistance!

    Wednesday, May 19, 2010 11:20 PM
  • I am having the same problem when I am opening any of my e-learning courses. Everything was fine until about an hour ago. This is the message I am getting:

    An error occurred on the server when processing the URL. Please contact Technical Support for more information.

    Monday, May 24, 2010 7:26 PM
  • Hi ,

    Can you please send your issue details at learnmgr@microsoft.com with the following detail’s?

    -First Name

    -Last Name

    -Live ID you used to login to E-Learning

    -16 Digit Hex PUID

    16 Digit Hex PUID –

    ·          

    · Go to the following site:  https://account.live.com/SummaryPage.aspx

    · Sign-in to Windows Live.

    · Click on Account Summary (in the left nav)

    · Click on Registered Information (Above Password Reset Information)

    · This will open up to your profile data. 

    · Scroll all the way down to the bottom and you will see the words: Unique ID: [16 digit HexPUID]

    · Copy that 16 digit number paste it into this email.

     

    -Course Name and Number you are referring to.

    -URL where error/issue encountered.

    -Screenshot of the error if you can get.

    -Detailed description of the problem.

    -Phone number we can reach you at.

    -Country you are located in.

    Best Regards,
    Navya

    Microsoft Learning Support Team.

    Tuesday, May 25, 2010 7:49 AM
    Moderator
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