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Speech Server 2007 Beta Unistall fails RRS feed

  • Question

  • Here are the logs associated with the failed uninstall:

    === Logging started at: 12:45:20 PM Tuesday, July 07, 2009 Build: 2.0.60717.46 Calling process: C:\Program Files\Microsoft Speech Server\setup\setup.exe === The current user is DPWSQL60A\Administrator. Computer name: SPEECH01A OS Version: 5.2 Build: 3790 Service Pack: 2.0 Suite: 274 Product Type: 3
    [12:45:20 PM Info] Command Line: C:\Program Files\Microsoft Speech Server\setup\setup.exe /SetupXML C:\Program Files\Microsoft Speech Server\setup\setup_64.xml
    [12:45:20 PM Info] Language: 1033
    [12:45:20 PM Info] Current version of msi.dll is: 3.1 build: 4000 platform: 2
    [12:45:20 PM Info] Raw module path: C:\Program Files\Microsoft Speech Server\setup\setup.exe
    [12:45:20 PM Info] Universal module path: C:\Program Files\Microsoft Speech Server\setup\setup.exe === Logging stopped: 12:45:20 PM Tuesday, July 07, 2009 === === Logging started at: 12:45:21 PM Tuesday, July 07, 2009 Build: 2.0.60717.46 Calling process: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\EBZ38366.tmp\Setup.exe === The current user is DPWSQL60A\Administrator. Computer name: DPWSQL60A OS Version: 5.2 Build: 3790 Service Pack: 2.0 Suite: 274 Product Type: 3
    [12:45:21 PM Info] Command Line: C:\Program Files\Microsoft Speech Server\setup\setup.exe /Relaunch /RunningFromTemp /SetupXML C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\EBZ38366.tmp\setup_64.xml
    [12:45:21 PM Info] Language: 1033
    [12:45:21 PM Info]
    [12:45:36 PM Info] Product code: {67C1EE64-0328-4FDD-8601-C9DCB97B0A6F}
    [12:45:36 PM Info] Product name: Microsoft Speech Server 2007 Beta Enterprise Edition
    [12:45:36 PM Info] Product PIDSKU: BR9-00001
    [12:45:36 PM Info] Product Code (MPC): 74986
    [12:45:36 PM Info] OEMID:
    [12:45:36 PM Info] Product is already installed.
    [12:45:36 PM Info] Successfully opened Msi package: C:\WINDOWS\Installer\2a4db3.msi
    [12:45:37 PM Info] Initializing Component Updater ...
    [12:45:37 PM Info] Initialized Component Updater
    [12:45:37 PM Info] Detecting platform component: Microsoft .Net Framework 2.0
    [12:45:37 PM Info] The minimum required version is: 2.0.50727
    [12:45:37 PM Info] The currently installed version is: 1.1.4322
    [12:45:37 PM Info] The minimum required version is: 2.0.50727
    [12:45:37 PM Info] The currently installed version is: 2.0.50727
    [12:45:37 PM Info] The minimum required version is: 2.0.50727.42
    [12:45:37 PM Info] The currently installed version is: 2.0.50727.91
    [12:45:37 PM Info] Component already installed.
    [12:45:37 PM Info] Detecting platform component: ASP.NET 2.0
    [12:45:37 PM Info] Component already installed.
    [12:45:37 PM Info] Detecting platform component: Supported Edition of Microsoft Visual Studio 2005
    [12:45:37 PM Info] The minimum required version is: 8.0.50727.42
    [12:45:37 PM Info] The currently installed version is: 8.0.50727.42
    [12:45:37 PM Info] Component already installed.
    [12:45:37 PM Info] Detecting platform component: Internet Information Services
    [12:45:37 PM Info] Component already installed.
    [12:45:37 PM Info] Detecting platform component: Hotfix for Microsoft .NET Framework 2.0 (x64) (KB917833) on Microsoft .NET Framework 2.0 (x64)
    [12:45:37 PM Info] Component already installed.
    [12:45:37 PM Info] Detecting platform component: ASP.NET 2.0 Web Extensions Enabled For IIS
    [12:45:37 PM Info] Component already installed.
    [12:45:37 PM Info] Detecting platform component: Microsoft Message Queuing
    [12:45:37 PM Info] The minimum required version is: 3.0.0000.0000
    [12:45:37 PM Info] The currently installed version is: 5.2.1915
    [12:45:37 PM Info] Component already installed.
    [12:45:37 PM Info] Detecting platform component: MSXML 6.0.3883.0 or higher
    [12:45:37 PM Info] The minimum required version is: 6.0.3883.0000
    [12:45:37 PM Info] The currently installed version is: 6.0.3883.0
    [12:45:37 PM Info] Component already installed.
    [12:45:37 PM Info] Detecting platform component: Microsoft Visual Studio 2005 Extensions for Windows Workflow Foundation(Complete Install)
    [12:45:37 PM Info] C:\Program Files (x86)\Microsoft Visual Studio 2005 Extensions for Windows Workflow Foundation\x86\WDE.dll
    [12:45:37 PM Info] The minimum required version is: 3.0.4203.1
    [12:45:37 PM Info] The currently installed version is: 3.0.4203.1
    [12:45:37 PM Info] C:\Program Files (x86)\Microsoft Visual Studio 2005 Extensions for Windows Workflow Foundation\Microsoft.Workflow.VSDesigner.dll
    [12:45:37 PM Info] The minimum required version is: 3.0.4203.1
    [12:45:37 PM Info] The currently installed version is: 3.0.4203.1
    [12:45:37 PM Info] Component already installed.
    [12:45:37 PM Info] Detecting platform component: Microsoft Internet Explorer 6.0 Service Pack 1
    [12:45:37 PM Info] The minimum required version is: 6.0.2800.1106
    [12:45:37 PM Info] The currently installed version is: 6.0.3790.3959
    [12:45:37 PM Info] Component already installed.
    [12:45:37 PM Info] Detecting platform component: .NET 3.0 with WinFX Runtime Components 3.0.4203.1 or Higher
    [12:45:37 PM Info] The minimum required version is: 3.0.4203.1
    [12:45:37 PM Info] The currently installed version is: 3.0.4203.1
    [12:45:37 PM Info] Component already installed.
    [12:45:37 PM Info] Detecting platform component: Telephony Interface Manager
    [12:45:37 PM Info] Component is not installed.
    [12:45:37 PM Info] Detecting platform component: Microsoft Document Explorer 2005
    [12:45:37 PM Info] The minimum required version is: 0
    [12:45:37 PM Info] The currently installed version is: 1
    [12:45:37 PM Info] Component already installed.
    [12:45:37 PM Info] Detecting platform component: Supported Windows Server Operating System
    [12:45:37 PM Info] Component already installed.
    [12:45:37 PM Info] No updates were found on the SUS server to download.
    [12:46:18 PM Info] MSI command line: REMOVE=ALL INSTALLDIR="C:\Program Files\Microsoft Speech Server\" MSS=1 FILESINUSEERROR=""
    [12:46:18 PM Info] MSI command line is REMOVE=ALL INSTALLDIR="C:\Program Files\Microsoft Speech Server\" MSS=1 FILESINUSEERROR=""
    [12:46:18 PM Info] Action 12:46:18: AppSearch. Searching for installed applications
    [12:46:18 PM Info] Action 12:46:18: LaunchConditions. Evaluating launch conditions
    [12:46:18 PM Info] Action 12:46:18: FindRelatedProducts. Searching for related applications
    [12:46:18 PM Info] Action 12:46:18: CostInitialize. Computing space requirements
    [12:46:18 PM Info] Action 12:46:18: FileCost. Computing space requirements
    [12:46:18 PM Info] Action 12:46:18: CostFinalize. Computing space requirements
    [12:46:18 PM Info] Action 12:46:18: MigrateFeatureStates. Migrating feature states from related applications
    [12:46:18 PM Info] Action 12:46:18: InstallValidate. Validating install
    [12:46:22 PM Info] Action 12:46:22: GenerateScript. Generating script operations for action:
    [12:46:22 PM Info] Action 12:46:22: AllocateRegistrySpace. Allocating registry space
    [12:46:22 PM Info] Action 12:46:22: ProcessComponents. Updating component registration
    [12:46:22 PM Info] Action 12:46:22: UnpublishComponents. Unpublishing Qualified Components
    [12:46:22 PM Info] Action 12:46:22: MsiUnpublishAssemblies. Unpublishing assembly information
    [12:46:22 PM Info] Action 12:46:22: UnpublishFeatures. Unpublishing Product Features
    [12:46:22 PM Info] Action 12:46:22: StopServices. Stopping services
    [12:46:52 PM Info] Action 12:46:52: DeleteServices. Deleting services
    [12:46:52 PM Info] Action 12:46:52: UnregisterTypeLibraries. Unregistering type libraries
    [12:46:52 PM Info] Action 12:46:52: RemoveRegistryValues. Removing system registry values
    [12:46:53 PM Info] Action 12:46:53: RemoveShortcuts. Removing shortcuts
    [12:46:53 PM Info] Action 12:46:53: RemoveEnvironmentStrings. Updating environment strings
    [12:46:53 PM Info] Action 12:46:53: RemoveFiles. Removing files
    [12:46:53 PM Info] Action 12:46:53: RemoveFolders. Removing folders
    [12:46:53 PM Info] Action 12:46:53: CreateFolders. Creating folders
    [12:46:53 PM Info] Action 12:46:53: InstallFiles. Copying new files
    [12:46:53 PM Info] Action 12:46:53: ConfigureIIs. Configuring IIS
    [12:46:53 PM Info] Action 12:46:53: StartMetabaseTransaction. Starting IIS Metabase Transaction
    [12:46:53 PM Info] Action 12:46:53: RollbackMetabaseTransaction. Rolling back IIS Metabase Transaction
    [12:46:53 PM Info] Action 12:46:53: CommitMetabaseTransaction. Committing IIS Metabase Transaction
    [12:46:53 PM Info] Action 12:46:53: WriteMetabaseChanges. Installing Metabase Keys and Values
    [12:46:53 PM Info] Action 12:46:53: CreateShortcuts. Creating shortcuts
    [12:46:53 PM Info] Action 12:46:53: RegisterClassInfo. Registering Class servers
    [12:46:53 PM Info] Action 12:46:53: RegisterComPlus. Registering COM+ Applications and Components
    [12:46:53 PM Info] Action 12:46:53: WriteRegistryValues. Writing system registry values
    [12:46:53 PM Info] Action 12:46:53: WriteEnvironmentStrings. Updating environment strings
    [12:46:53 PM Info] Action 12:46:53: RegisterTypeLibraries. Registering type libraries
    [12:46:53 PM Info] Action 12:46:53: InstallServices. Installing new services
    [12:46:53 PM Info] Action 12:46:53: StartServices. Starting services
    [12:46:53 PM Info] Action 12:46:53: RegisterUser. Registering user
    [12:46:53 PM Info] Action 12:46:53: RegisterProduct. Registering product
    [12:46:53 PM Info] Action 12:46:53: MsiPublishAssemblies. Publishing assembly information
    [12:46:53 PM Info] Action 12:46:53: PublishFeatures. Publishing Product Features
    [12:46:53 PM Info] Action 12:46:53: PublishProduct. Publishing product information
    [12:46:53 PM Info] Action 12:46:53: ProcessComponents. Updating component registration
    [12:46:54 PM Info] Action 12:46:54: MsiUnpublishAssemblies. Unpublishing assembly information
    [12:46:54 PM Info] Action 12:46:54: UnpublishFeatures. Unpublishing Product Features
    [12:46:54 PM Info] Action 12:46:54: StopServices. Stopping services
    [12:47:09 PM Info] There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.
    [12:47:13 PM Info] Showing MessageBox with text: There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Return Code: 1
    [12:47:13 PM Info] Action 12:47:13: Rollback. Rolling back action:
    [12:47:29 PM Info] Detailed Log information for product C:\WINDOWS\Installer\2a4db3.msi is available at DetailedLog
    [12:47:29 PM Info] MSI installation returned 1603 - Fatal error during installation.
    [12:47:29 PM Error] Error 0 occurred during MSI installation.
    [12:47:29 PM Error] Action 12:46:54: UninstallPerfMonCounters.1.
    [12:47:29 PM Error] There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. === Logging stopped: 12:51:59 PM Tuesday, July 07, 2009 ===
    detailed log:

     

    Event Type:    Error
    Event Source:    MsiInstaller
    Event Category:    None
    Event ID:    11722
    Date:        7/7/2009
    Time:        4:33:14 PM
    User:        speech01\Administrator
    Computer:    speech01
    Description:
    Product: Microsoft Speech Server 2007 Beta Enterprise Edition -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.  Action UninstallPerfMonCounters.1, location: C:\WINDOWS\Installer\MSIF.tmp, command: 

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 7b 36 37 43 31 45 45 36   {67C1EE6
    0008: 34 2d 30 33 32 38 2d 34   4-0328-4
    0010: 46 44 44 2d 38 36 30 31   FDD-8601
    0018: 2d 43 39 44 43 42 39 37   -C9DCB97
    0020: 42 30 41 36 46 7d         B0A6F} 


    2008 - Guru
    Tuesday, July 7, 2009 6:07 PM

All replies

  • How come you still have BETA installed?  That should have expired a long time ago.  I'm sorry, I can't help you with this.  Try looking at the linked DetailedLog to see if you can figure it out.
    These postings are provided "AS IS" with no warranties, and confer no rights.
    Monday, July 13, 2009 2:36 PM
  • thanks.
    2008 - Guru
    Thursday, August 19, 2010 9:40 PM