Barbara,
Please provide us with the MGA Diagnostic Results as Rick requested. Please provide information to the below questions:
- Who is the manufacturer of your computer system?
- Was your computer built by a local shop?
- Did you and/or a friend build the computer?
- Is the computer a personal computer or a corporate computer you use @ home as well as use for work while travelling.
- Did you purchase the computer from an online auction?
- What version of XP is installed on the computer?
- Please provide me with the last 20 digits of the product key. (DO NOT POST THE WHOLE KEY)
This along with the MGA Diagnostic Results will help us analyze what you are experiencing. Next we may formulate a possible resolution.
Again thank you Barbara,
Stephen Holm, MS
WGA Forum Manager
Stephen Holm