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Can't turn a 3 person IM conversation into a Video call RRS feed

  • Question

  • Hi,

    as the topic suggests, i'm having issues running a multi party video call.
    we haven't set up any kind of voice or integration with our pabx or anything.. this is purely IP.

    when i have 2 people in an IM chat, i can click the camera button and turn it into a video call, but then i can't invite anyone.  and conversely if i have 3 people in an IM chat, the camera icon is greyed out.

    any ideas?

    TIA
    Tuesday, March 11, 2008 5:30 AM

Answers

  • Go to Global Settings/Meetings and make sure that the policy you are assigned to has IP video enabled.

    Tuesday, March 11, 2008 1:02 PM
    Moderator

All replies

  • Go to Global Settings/Meetings and make sure that the policy you are assigned to has IP video enabled.

    Tuesday, March 11, 2008 1:02 PM
    Moderator
  • hi,

    thanks for the reply.

    I actually already did that, and it didn't work.  however this morning when I tried again it did work, so i guess i just didn't wait long enough.

    thanks again.
    Tuesday, March 11, 2008 11:32 PM
  •  omniwolf wrote:
    hi,

    thanks for the reply.

    I actually already did that, and it didn't work.  however this morning when I tried again it did work, so i guess i just didn't wait long enough.

    thanks again.

     

    You have to wait on replication to take place.

    Monday, April 7, 2008 2:15 PM