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Mailbox over the limit and items in deleted items folder won't empty RRS feed

  • Question

  • Storage for my Hotmail account is full.  I need to free up 153.84MB of room in order to send and receive email.  I marked about 4,000 emails to be deleted.  The items moved to my deleted items folder.  I click to empty and it initially appears to empty but then it doesn't.  Has this happened before.  Can anyone help?  Thank you.
    Monday, April 29, 2019 7:15 PM

All replies

  • This is happening to me also. When clicking to empty, it initially looks as though the folder is empty, but returns to previous full folder. Has yours resolved? What did you do to remedy the problem? 
    Friday, June 28, 2019 2:48 AM